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Amex Member Week £75 off £300 Amex Travel spend deal is live – but excludes flights

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Last week we flagged American Express ‘Member Week’, a new initiative this year which copies a successful US promotion

Amidst all of the competitions and other promotions, the one thing that seemed to offer genuine value was £75 cashback on a £300 Amex Travel spend.

The deal is now live so we have full clarity on how it works. The bad news is that flight bookings are excluded.

American Express Member Week

It is also very restricted, both in terms of the number of registrations allowed and the cards on which it appears.

The good news is that, if you are selected, you have until 20th December to make your purchase.

You MUST register for the offer before making a booking. You may, or may not, find it under the ‘Offers’ tab of your American Express card:

Amex Member Week

Here are the key things to note:

  • It’s restricted to 20,000 registrations, which is a tiny fraction of the UK American Express cardholder base. Move quickly if you want to register.
  • It does not seem to appear on co-brand travel cards (British Airways, Marriott), presumably due to conflicts with the co-brand partner – your best bet is Gold or Platinum, and I don’t even have it on my Platinum (it is on my wife’s Gold)
  • It only appears to be on primary cards, not supplementary cards
  • The £300 must be spent in a single transaction
  • You have until 20th December to make your booking, and there are no restrictions on when the hotel stay or car hire actually takes place
  • Only pre-paid hotel and car hire bookings count, not flights
  • As usual, hotel bookings via Amex Travel will be ineligible for status benefits or loyalty points, so the deal is best used for independent hotels or those where you have no interest in points

The bottom line is that it’s both better and worse than we expected. The inability to book flights is disappointing, as is the low number of registrations allowed, but the fact that you have until 20th December to book means that those who can register should be able to find a way of using it.

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Category

American Express Membership Rewards

Comments (147)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • william says:
    17 Oct17 October 08:31

    Yesterday afternoon i was told by an agent the offer would be manually added to my card after i submitted the email screenshot. The agent advised to check back after a few hours and it should be visible. After checking last night I could not see the offer on my account. I contacted an agent via chat and was advised by the agent the offer would not be added to my account (supposedly i was given wrong info by the agent) I got no where arguing with the agent. Naturally i raised a complaint but after the entire experience i am planning my amex exit after i exhaust the dining credits and Harvey Nicks

  • Michael says:
    17 Oct17 October 08:45

    This is a disaster of a campaign. Which ‘marketing professional’ decided it was a good idea to mail all card-holders bigging up an offer that only a small %age would be able to access? Surely they could see that those not included would be cheesed off.
    Nothing on my Plat or BAPP. The plat is going ahead of renewal.

    • babyg_wc says:
      17 Oct17 October 11:18

      Not so sure… The only thing worse than being talked about is not being talked about (Oscar Wilde)

  • koshka says:
    17 Oct17 October 08:55

    I have a £100 off £300 spent

  • Joe G says:
    17 Oct17 October 09:17

    I agree this promotion has left a bit of a sour taste, I didn’t get the offer on my platinum and made a token effort to get it added on chat but was fobbed off and couldn’t be bothered arguing over it.

    Like many others I don’t mind missing out on targeted offers as I know it can be the luck of the draw but I find it a bit annoying this was seemingly marketed as a benefit all members were getting as part of a promotional week to presumably reward loyal customers and appears to be yet another targeted offer that didn’t come my way.

    In that respect I’m not sure what makes “Member Week” any different from any other week.

    • blenz101 says:
      17 Oct17 October 11:31

      It really should be on platinum. I’m really not even sure what my card is anymore. It’s a gold credit card that I think came with or was a replacement for the gold charge card. It has no annual fee but doesn’t get the Deliveroo credit or lounge access.

      I’ve not used the card for months, live outside of the UK, pay no annual fee but still got the offer which seems like madness to me.

    • Russell G says:
      17 Oct17 October 17:13

      Don’t think it was targeted at loyal customers as I’ve been Plat Amex holder for nearly two decades and put tens of thousands through Amex Travel and I don’t see this offer.

  • Ian says:
    17 Oct17 October 09:32

    Still got £100 off £300 from a week or two ago

  • Anthony says:
    17 Oct17 October 10:14

    I didn’t get it on either of my MR earning Amex cards, messaged Amex yesterday and told to message back in 5-6 hours. Messaged yesterday evening and asked again but whoever I was speaking to ended the chat. Asked again this morning and got it added straight away.

  • pauline says:
    17 Oct17 October 10:59

    its very annoying if you would have used – what I think is more annoying is what percentage save the offer but don’t actually use it – I suspect it is quite high

    • blenz101 says:
      17 Oct17 October 11:26

      I do wish there was a way to send saved offers to another card member for just this reason. Last year Emirates did a cash back offer but I was unable to use it as was for ex-UK flights but I had saved it anyway just in case.

      My parents originally had the offer but some reason didn’t add it straight away and when they came to book flights went back into the app to add it by which time it had obviously been fully taken up.

      In the end I purchased their tickets and they gave me the cash (less the cash back) and I gained the MR points.

      Would have been nice to be able to ping them a referral to the offer or other friends and family and make the offers more social and talked about. Whilst undermining some of the ‘targeting’ it would still get the brands the sales they no doubt want to achieve.

      • Mike Hunt says:
        17 Oct17 October 12:48

        Blenz – the offer doesn’t apply to flights anyhow so your parents have not lost out !

        • Blenz101 says:
          17 Oct17 October 18:02

          In this case I will benefit. I can book a nice staycation in Abu Dhabi / Dubai at a hotel outside of my usual chains.

          Does seem silly I have the offer on a card which sits in a drawer all year.

  • Alexey says:
    17 Oct17 October 11:01

    Offtopic : there is currently 20% bonus on flying blue convertion from hsbc premier points at least on my card

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