Maximise your Avios, air miles and hotel points

Priority Pass adds a spa experience at Heathrow Terminal 5

Links on Head for Points may support the site by paying a commission.  See here for all partner links.

The first Priority Pass ‘spa experience’ at Heathrow has appeared – and it’s in the British Airways terminal, Terminal 5.

The snag is that you CANNOT access this with a Priority Pass issued by American Express.

You CAN access it with a Priority Pass issued by any other financial institution, or one you have bought directly. LoungeKey, issued with HSBC World Elite credit cards, is also OK.

Be Relax Spa Heathrow Airport Priority Pass

What can you get?

The experience is at the Be Relax Spa. There are two of these – one by Gate A8 in the main Terminal 5 (this is a pop-up with no privacy) and one by Gate B35 in the first satellite, pictured above.

Swipe your non-Amex Priority Pass or LoungeKey card and you will receive your choice of:

  • Be Back 15-minute Massage
  • Be Back 30-minute Massage
  • Polish Change plus Hand Massage
  • Be Feet on lounger 10-minute

The spa is open from 8am to 5pm Monday to Thursday and 8am to 7pm Friday to Sunday. You cannot pre-book treatments.

You can find out more on the Priority Pass website here.

PS. Remember that there is also a restaurant option for non-Amex issued Priority Pass and LoungeKey cards in Terminal 5 now. See this HfP article.

PS. If you are not a regular Head for Points visitor, why not sign up for our FREE weekly or daily newsletters? They are full of the latest Avios, airline, hotel and credit card points news and will help you travel better. To join our 65,000 free subscribers, click the button below or visit this page of the site to find out more. Thank you.

Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on American Express Platinum is increased from 50,000 Membership Rewards points to a huge 80,000 points. Points convert 1:1 into Avios (80,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

SPECIAL OFFER: Until 27th May 2025, the sign-up bonus on the ‘free for a year’ American Express Preferred Rewards Gold card is increased from 20,000 Membership Rewards points to 30,000 points. Points convert 1:1 into Avios (30,000 Avios!) and many other programmes. Some people may see even higher personalised offers. Click here to apply.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Category

General

Comments (205)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Mark M says:
    7 Jun7 June 12:17

    How disappointing was that? Got in bang on 12:00, only wanted one ticket but Eventbrite told me that I had to add a ticket which was already there !!! then when I did manage to submit it all tickets gone and added to the wait list. Twenty six seconds start to finish……really !! Shouldn’t be surprised though, it was Eventbrite after all and not down to the HfP team.

  • *missgeekchic* says:
    7 Jun7 June 12:18

    @Rhys – you must be feeling more popular than a Beyonce gig, right now. 😛

  • Peter W-G says:
    7 Jun7 June 12:20

    LOL, Eventbrite is still teasing “Few tickets left” – Evil :p

  • Gormlesstraveller says:
    7 Jun7 June 12:21

    🙂 I got a ticket in my basket and a countdown to complete the transaction, but it somehow ignored the countdown when I tried to pay with paypal, and it timed out before the end of the countdown.

    I need to understand eventbrite better I think and I wish the successful attendees a good party!

  • *missgeekchic* says:
    7 Jun7 June 12:23

    I’m seriously thinking of gatecrashing….. SpiceGirls Wannabe style! Need 4 partners in crime. Any takers?

    • Rhys says:
      7 Jun7 June 12:24

      We have 5 security on the door as a legal requirement!

      • BA Flyer IHG Stayer says:
        7 Jun7 June 13:15

        And a gang of teenagers led by Robs daughter.

        Far more scary than any SIA approved door person!

  • AJA says:
    7 Jun7 June 12:23

    I only got the option to join the waitlist (which i have). Nowhere did it offer me the option to add a ticket. Only wanted a single ticket!

    Maybe next year limit it to single tickets rather than 2?

    Or make next year only open to those who didn’t get a ticket this year?

    • Alex Sm says:
      7 Jun7 June 12:26

      I was ostracised here earlier for suggesting this, so beware…

      • Rhys says:
        7 Jun7 June 12:27

        How on earth are you going to prove that you didn’t get a ticket last year….? It would be impossible to enforce!

        • Alex Sm says:
          7 Jun7 June 12:31

          You must have guest lists with people’s names. But agree – that would be difficult to manage, while a simple ballot (which could also help gauge the demand more accurately!) is doable with modern computer software and a bit of time

          • Rhys says:
            7 Jun7 June 12:37

            People could just come as a different name. We don’t verify ID (and if we did the queue to enter would take 3 hours!)

            We don’t need to gauge the demand. We know the demand. We have 350+ on the waiting list alone!

          • Gagravarr says:
            7 Jun7 June 12:55

            With 350 on the waiting list so far, “clearly” next time you need to upgrade from a 500 person venue to a 1000 one. And “just” get 4x the budget because these things don’t scale linearly. Super “easy”. Don’t know why you haven’t done so already! 😉

  • rams says:
    7 Jun7 June 12:23

    Based on my experience yesterday and reports today seems like best to avoid PayPal

    • Rhys says:
      7 Jun7 June 12:28

      Yes, I’m not sure if PayPal was an option in previous years but this seems to have caused significant issues this year.

      • Peter W-G says:
        7 Jun7 June 12:31

        And sadly EventBrite made it seem to most desirable by giving the options of PayPal or “Pay another way” which I figured would take longer. I hope you at HfP understand we’re, or at least I am not angry at you; it’s these systems that annoy.

    • WaynedP says:
      7 Jun7 June 12:40

      +1. PayPal seems to be a blocker and I sympathise with feeling of frustration.

      I chose to add a credit card ahead of time instead (which I never do to avoid hacking risk).

      That meant having to find a cheap, dummy event (£1.50) because there’s no way of adding a credit card to Eventbrite other than “add to saved card” as part of an actual purchase.

      (So my HfP Summer Party has cost me £14 this year, and if anyone wants a free ticket to Milton Keynes Vintage Second Life Fashion Pop-Up at Silbury Boulevard from 17:00 to 19:00 this Saturday, let me know and I’ll email you the pdf with QR code for entry)

      I expected to have to quickly do the 2-factor phone verification but was horrified when Eventbrite asked for a Business Name and Tax Receipt Address (even though I selected Individual, not Business) and thought I was doomed.

      But I managed to shove in a dummy business name, address and post code plus verify 2-factor One Time Code on mobile phone and was amazed to be successful in getting a ticket.

      Only one this time as OH was ambivalent enough for me to think someone else deserves to be there more than she does.

      Looking forward to seeing other HfPers who are also successful in getting a ticket.

  • idrive says:
    7 Jun7 June 12:24

    i think there is a problem with EB, this is honestly not acceptable

This article is closed to new comments. Feel free to ask your question in the HfP forums.

New to Head for Points?

Welcome!  We’re the UK’s most-read source of business travel, Avios, frequent flyer and hotel loyalty news. Let us improve how you travel. Got any questions? Ask them in our forums.

Get 25,000 Avios with the Barclaycard Avios Plus Mastercard

GET A SIGN-UP BONUS OF 18,000 VIRGIN POINTS!

Latest Forum Posts

Get 80,000 bonus points (worth 80,000 Avios) and £400 of dining credit with The Platinum Card (Offer ends 27th May)

Check reward flight availability instantly for free!

See a whole year of reward seat availability on one page at SeatSpy.com

Get up to 10,000 bonus Hilton Honors points

Booking a luxury hotel?

Our luxury hotel booking service offers you GUARANTEED extra benefits over booking direct. Works with Four Seasons, Mandarin Oriental, The Ritz Carlton, St Regis and more. We've booked £1.7 million of rooms to date. Click for details.

SME? GET THE ONLY FREE SMALL BUSINESS CREDIT CARD WHICH CAN EARN AVIOS

Get points worth 30,000 Avios with 'first year free' American Express Gold (ends 27th May)

The UK's biggest frequent flyer website uses cookies, which you can block via your browser settings. Continuing implies your consent to this policy. Our privacy policy is here.

Got it!