Maximise your Avios, air miles and hotel points

Iberia’s new ‘earn Avios based on your spend’ scheme gets messy before it starts

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Iberia Plus, the Avios-based loyalty scheme for British Airways’s sister airline Iberia, recently announced a massive overhaul of its Avios earning structure.

Effective from this month, the Avios you earn will no longer be based on the cabin you fly and the distance you travel

From some time in November, the Avios you earn will be based exclusively on what you spend and your elite status. Iberia has also announced that British Airways will move to the same model in 2023.

British Airways to change how you earn Avios

Full details can be found on this page of the Iberia website.

British Airways claimed in the official press release, that this will:

unlock even more opportunities for our Members to earn Avios when they fly.”

In truth, it represents a sharp cut in Avios earned for most people, except for those on fully flexible tickets which are generally paid for by their employer.

What is changing with Iberia Plus?

One alleged selling point for the new arrangement is that it is simple. The number of Avios you earn per Euro is based on your status in the Iberia Plus programme.

In fact, Iberia claims that members actually wanted to earn fewer Avios when they fly:

In future it will be clearer and simpler, the way you like things.

A base level member earns 5 Avios per €1, whilst an elite member will earn up to 8 Avios per €1.

It’s so simple, Iberia is already having to mess with it

It isn’t simple at all, of course, because Iberia is basing your earnings on the NET cost of your ticket, after taxes and external surcharges have been deducted.

This information is tucked away and makes it very difficult to know in advance how many Avios you will earn.

After all, taxes and external surcharges can make up 90% of the cost of an inflexible Economy ticket but only 5% of a fully flexible Business ticket.

Iberia has already realised that this arrangement doesn’t work

The new ‘earn based on what you spend’ method is great, it seems, except when it isn’t.

Flights to Latin America will earn more Avios

The only routes where Iberia faces real competition, long haul, are those to Latin America.

The airline has now realised that 5 Avios per €1, after stripping out the taxes, is going to be so weak that customers will defect to other airlines.

It has announced that flights to Latin America (Central America, South America, Caribbean) will NOT follow the chart above.

Instead, there will be a separate chart which is 2 Avios ‘bigger’. This means that it starts at 7 Avios per €1 and goes up to 10 Avios per €1.

British Airways to change how you earn Avios

Flights between Madrid and Barcelona will earn more Avios

High speed rail is tough competition for flights between Madrid and Barcelona. This is despite Iberia offering a ‘turn up and go’ shuttle service where you are not tied to a particular flight.

In an attempt to keep passengers from defecting, this route has also been removed from the main earning chart.

There will be a separate chart which is 1 Avios ‘bigger’, running from 6 Avios to 9 Avios per €1.

It still might not be enough, given the cutting of elite bonuses

Part of the problem with Iberia’s new scheme is that it is alienating elite flyers by cutting elite bonuses.

Historically, you got a bonus of 25%, 50% or 100% of Avios earned based on your status.

If you do the maths on the numbers above, working from a base level of 5 Avios per €1, elite status bonuses have been cut to 20%, 40% and 60%. Because stuffing your top tier members is the way to go ….

We said this model doesn’t work, and Iberia is helpfully proving it

This model of earning Avios has been used by other airlines and is generally agreed to be a dud. The only exceptions are Finance Directors, who can easily understand how the cost of miles is linked to the money coming in and so like the idea.

Those who think more carefully about these things usually don’t agree. This is because you are rewarding the wrong people most highly.

The people who are flying on £10,000 fully flexible business class fares to New York are the ones who are laughing all the way to the mileage bank. However, with few exceptions, these are corporate travellers whose choice of airline is made by their employer. You could give these people zero miles and it wouldn’t impact the money that their employer spends with the airline.

Similarly, it is (duh) the fullest flights which charge the highest prices. Because these flights are ALREADY full, it makes no sense to spend most of your loyalty budget rewarding the people who fly on them. Those seats would sell anyway, multiple times over. I didn’t see anyone offering incentives to buy Peter Kay tickets last week.

On similar logic, fares are higher on routes where there is no competition – but on routes where there IS competition, and where fares are lower, the lure of Avios is more important. Weirdly, you will now be rewarded more for flying expensive routes where only British Airways or Iberia could have got you there. You will earn fewer Avios on competitive routes where you can choose between carriers.

This final point (competitive routes have cheaper fares) is why Iberia has now been forced to abandon its ‘simple’ chart and increase the Avios earned where it is fighting for passengers (Latin America and Madrid to Barcelona) in order to keep people flying.

The only upside from this, apart from some amusement that Iberia already seems to realise that it has messed up, is that the problems should be ironed out before British Airways goes the same way. It wouldn’t surprise me, for example, to see a higher elite bonus when BA announces its plans.

You can find out more about the Iberia changes on its website here.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (116)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Callum says:

    Who exactly “generally agrees” these schemes are duds? United doesn’t. American airlines doesn’t. Delta doesn’t. The Lufthansa group doesn’t. Air France KLM doesn’t. Vueling doesn’t and now the rest of IAG doesn’t.

    • Andrew J says:

      Passengers?

      • JDB says:

        Maybe a certain cadre of passengers that want something for nothing, but most will be more concerned with status than miles. That’s why all the other schemes changes referred to above have had no ill effect on the airlines.

        • dougzz99 says:

          Something for nothing is an odd remark, when you look at what you’ll pay you consider everything you’ll get in return, and the loyalty miles form part of that decision. I’d suggest it’s easier to say the airline want something for nothing given they’re expecting similar payment for less in return.
          To say that the change to revenue based loyalty has had no effect is quite a statement. There was much negativity in the FT forums of several airlines when changes were made. So much is driven by your local airport and typical destinations, that maybe loyalty is less of a factor, but I’m not sure it’s correct to say no I’ll effect.

      • Callum says:

        Whether passengers like the changes or not is irrelevant to whether the scheme is a “dud” or not.

        If they like the scheme less, but not enough to stop flying, and it saves/generates IAG more money then it’s very clearly not a dud.

    • Callum says:

      Leaving aside the often ignored fact that a huge number of passengers don’t actually care about air miles (most of them I’d wager), this site is a testament that people will moan about anything and everything. The comment section has been declaring BA’s imminent demise for over a decade now…

      People may whine about it, but these schemes exist to make money – not make people happy. If the switch to revenue based increased their profit then they’re not remotely duds. The fact that airlines keep switching, and to my knowledge none have switched back, speaks volumes.

      • Rob says:

        AA has switched back this year from basing status on $ spent to offering it on miles earned, inc non travel miles. Apparently 65% of people in New York who gained AA status for the first time this year did it primarily via partner spend and not flight spend (New York is not an AA hub, which is why they promote this stat.)

        For once, AA is ahead of the curve. This is where things are going – status via partner earnings, not flights taken.

        AA has kept the ‘miles per $ spent’ system but remember that in the US, the % of miles issued which are from flights rather than credit cards is pretty low.

        • Callum says:

          So it isn’t a dud then…

        • Lee says:

          IAG has created incentives (in the form of points) for people to spend via its various revenue channels. Now, IAG needs to take the next step and create incentives (in the form of tier points) for people to spend via its various revenue channels . . . not just flights. US-based airlines do this. Star Alliance is testing a credit card (in Australia) that does the same. Virgin has a credit card that does the same. Certainly, IAG will need to determine a formula for spending versus tier points in each market. But, if IAG wants to be competitive, it will need to do something.

        • Will in SJC says:

          New York is a hub for American according to their investor pages.

          • Rob says:

            AA has very few slots at NY airports and they are heavily used for long haul. This is why they partnered with JetBlue. You need to go to Philly if you want a decent number of domestic connections.

          • dougzz99 says:

            There’s nothing great connection wise out of JFK aside from the Transcon services, more if you’re willing to xfer to LaGuardia but that’s a crap connection. Not dissimilar to IAD and connections from DCA.

    • Jack says:

      Literally the vast majority of people it doesn’t work at any airline . It’s a dud and shouldn’t have been changed

      • Callum says:

        You don’t have a clue what you’re talking about. The “vast majority” of people don’t even know how airmiles work, let alone the intricacies of earn rates.

        It works with numerous airlines. Your responses are overly emotional, have you actually analysed this from a business perspective or is it just “I don’t like this so IT’S WRONG!”?

        • Mikeact says:

          +1

        • Jack says:

          so by failing to allow people to earn them on taxes we have to pay and reducing them for everyone works. ok then and no it does not ffs the business should want people to fly them not find ways to stop them doing so. BA are counting on business travel coming back which it will not . It does not work

    • newbie says:

      A fundamental difference between US airlines’ program and what Iberia is doing is that tickets in the US generally only include $5.60 of airport taxes, so if you buy a ticket for $250, your miles/PQPs etc are calculated based on $245. There’s no crazy YQ the way BA has it.

  • John T says:

    Why would Iberia sell a discounted ticket where 90% is taxes and external surcharges? Wouldn’t that mean they were taking a loss on it?

    • conspicuous-capybara says:

      The surcharges that aren’t external, e.g. YQ (fuel surcharge) are entirely made up by the airline and bear little to no relation to what they claim to charge for. See how Virgin Atlantic increased theirs just after BA did.

      • conspicuous-capybara says:

        I missed that the article itself referred to external surcharges, but the press release specifically states “So for every euro spent, excluding taxes fees and charges” which I would assume includes YQ et al.

        • meta says:

          It would be better to refer to it taxes plus charges. Taxes are a small percentage of this. Airlines are using charges portion ‘to rip off customers and increasing them more and more. There is no logic to it other than making profit. So they can charge whatever they want.

        • Rob says:

          The Iberia website initially said that YQ was excluded but they reversed it within 24 hours.

        • Peter K says:

          Iberia have since sent me an email saying that airline charges are included in the amount you earn miles on. Taxes are not included however.

  • AliB says:

    I find it extremely simple. I will simply have no loyalty towards any programme and simply book myself the cheapest cash ticket I can find.

  • meta says:

    The way things are going, in a few years time they’ll go after fully flexible tickets because devaluation is a given…

  • Nick says:

    If you think this is getting complicated, wait till you see what they’ve had to fudge for net fares. For those who don’t know, these are special discounted tickets given to travel agencies, where the end customer never finds out how much the airline earnt, and the airline never finds out what the end customer actually paid…

  • TimM says:

    The only purpose of ‘charges’ is to devalue the air miles. How else could a low cost carrier could sell seats at a _fraction_ of the ‘charges’ imposed by those airlines with a miles scheme?

    • Callum says:

      Because they’re selling the ticket at a loss in the hope of gaining ancillary revenue.

    • Blenz101 says:

      The purpose is to reduce the rebate given to corporate customers and agencies which is calculated from base fare.

      • Callum says:

        That was my first thought but is it still the case? Surely the people making these deals are now well aware of YQ being excluded so factor that into whether they find the rebate good enough or not? Or perhaps they’re just not very good at their job!

        • Ian McP says:

          It’s part of the purpose – the other is that it’s easier and cheaper, from a GDS filing perspective, to change/increase a YQ/YR surcharge than it is to re-file 10’s of thousands of fares to get a revenue bump; and yes, those people (I’m one of them) are well aware of the ever growing pernicious impact of the exclusion of YQ from corporate discounted, fixed fares and rebates (not so many of the latter around these days though, doesn’t fit with the “lowest logical fare at the point of sale” policy most corporates follow).

          Will never change unless governments/regulatory bodies act (a la Brazil, Hong Kong, Japan).

  • Jack says:

    What a surprise that this rubbish scheme has already failed due to IAG penny pinching ways and screwing the customers more and more . This rubbish scheme doesn’t work and shouldn’t be changed or BA take it on when it’s already been shown to fail massively as many said . Airlines need to get leisure travellers now business won’t go back to what it was , reducing earnings to nothing isn’t going to do that . Not allowing taxes to earn is criminal and wrong . Scrap this rubbish IAG now passengers don’t want it and won’t fly with you

    • Peter K says:

      If anything, leisure flyers are more price sensitive and so reducing overheads on flights (eg Avios costs) will potentially allow the airline to compete more on actual flight prices.

      • Jack says:

        I doubt very much prices will go down due to giving less Avios which cost them nothing to give and have before as part of service recovery . Lots fly to earn avios not to get 20 for a long haul flight which is a joke

  • Colin MacKinnon says:

    How often is the value of miles awarded an important factor in the cost of a ticket?

    I say this as, being outside London, status is not an issue: on long-haul I fly Business or First, so get lounge access anyway. On short-haul, my preference by very far is to avoid a change in Heathrow, so Ryanair and Easyjet and Jet2 beckon.

    My differentiator is the cost of the ticket, the fun of visiting a new (or favourite) city for a night or two to start the journey in mainland Europe and, of course, the comfort (looking at you, Lufthansa, with your ancient Business in the 747, at least).

    How many flights across the Atlantic in Business would I need to make in a year to earn sufficient Avios for a “free” flight, plus £800?

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