Maximise your Avios, air miles and hotel points

Iberia’s new ‘earn Avios based on your spend’ scheme gets messy before it starts

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Iberia Plus, the Avios-based loyalty scheme for British Airways’s sister airline Iberia, recently announced a massive overhaul of its Avios earning structure.

Effective from this month, the Avios you earn will no longer be based on the cabin you fly and the distance you travel

From some time in November, the Avios you earn will be based exclusively on what you spend and your elite status. Iberia has also announced that British Airways will move to the same model in 2023.

British Airways to change how you earn Avios

Full details can be found on this page of the Iberia website.

British Airways claimed in the official press release, that this will:

unlock even more opportunities for our Members to earn Avios when they fly.”

In truth, it represents a sharp cut in Avios earned for most people, except for those on fully flexible tickets which are generally paid for by their employer.

What is changing with Iberia Plus?

One alleged selling point for the new arrangement is that it is simple. The number of Avios you earn per Euro is based on your status in the Iberia Plus programme.

In fact, Iberia claims that members actually wanted to earn fewer Avios when they fly:

In future it will be clearer and simpler, the way you like things.

A base level member earns 5 Avios per €1, whilst an elite member will earn up to 8 Avios per €1.

It’s so simple, Iberia is already having to mess with it

It isn’t simple at all, of course, because Iberia is basing your earnings on the NET cost of your ticket, after taxes and external surcharges have been deducted.

This information is tucked away and makes it very difficult to know in advance how many Avios you will earn.

After all, taxes and external surcharges can make up 90% of the cost of an inflexible Economy ticket but only 5% of a fully flexible Business ticket.

Iberia has already realised that this arrangement doesn’t work

The new ‘earn based on what you spend’ method is great, it seems, except when it isn’t.

Flights to Latin America will earn more Avios

The only routes where Iberia faces real competition, long haul, are those to Latin America.

The airline has now realised that 5 Avios per €1, after stripping out the taxes, is going to be so weak that customers will defect to other airlines.

It has announced that flights to Latin America (Central America, South America, Caribbean) will NOT follow the chart above.

Instead, there will be a separate chart which is 2 Avios ‘bigger’. This means that it starts at 7 Avios per €1 and goes up to 10 Avios per €1.

British Airways to change how you earn Avios

Flights between Madrid and Barcelona will earn more Avios

High speed rail is tough competition for flights between Madrid and Barcelona. This is despite Iberia offering a ‘turn up and go’ shuttle service where you are not tied to a particular flight.

In an attempt to keep passengers from defecting, this route has also been removed from the main earning chart.

There will be a separate chart which is 1 Avios ‘bigger’, running from 6 Avios to 9 Avios per €1.

It still might not be enough, given the cutting of elite bonuses

Part of the problem with Iberia’s new scheme is that it is alienating elite flyers by cutting elite bonuses.

Historically, you got a bonus of 25%, 50% or 100% of Avios earned based on your status.

If you do the maths on the numbers above, working from a base level of 5 Avios per €1, elite status bonuses have been cut to 20%, 40% and 60%. Because stuffing your top tier members is the way to go ….

We said this model doesn’t work, and Iberia is helpfully proving it

This model of earning Avios has been used by other airlines and is generally agreed to be a dud. The only exceptions are Finance Directors, who can easily understand how the cost of miles is linked to the money coming in and so like the idea.

Those who think more carefully about these things usually don’t agree. This is because you are rewarding the wrong people most highly.

The people who are flying on £10,000 fully flexible business class fares to New York are the ones who are laughing all the way to the mileage bank. However, with few exceptions, these are corporate travellers whose choice of airline is made by their employer. You could give these people zero miles and it wouldn’t impact the money that their employer spends with the airline.

Similarly, it is (duh) the fullest flights which charge the highest prices. Because these flights are ALREADY full, it makes no sense to spend most of your loyalty budget rewarding the people who fly on them. Those seats would sell anyway, multiple times over. I didn’t see anyone offering incentives to buy Peter Kay tickets last week.

On similar logic, fares are higher on routes where there is no competition – but on routes where there IS competition, and where fares are lower, the lure of Avios is more important. Weirdly, you will now be rewarded more for flying expensive routes where only British Airways or Iberia could have got you there. You will earn fewer Avios on competitive routes where you can choose between carriers.

This final point (competitive routes have cheaper fares) is why Iberia has now been forced to abandon its ‘simple’ chart and increase the Avios earned where it is fighting for passengers (Latin America and Madrid to Barcelona) in order to keep people flying.

The only upside from this, apart from some amusement that Iberia already seems to realise that it has messed up, is that the problems should be ironed out before British Airways goes the same way. It wouldn’t surprise me, for example, to see a higher elite bonus when BA announces its plans.

You can find out more about the Iberia changes on its website here.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (116)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • vol says:

    Iberia has currently been consigned to the same category as Radisson Rewards in my mind, and should BA follow suit it will end up in the same place (special offers being the exception).

    It encourages me to look elsewhere.

    For example, for one particular route I have in mind, I have already seen another airline is looking rather attractive. I genuinely wouldn’t have considered them.

  • Phil G says:

    If Avios earning is severely cut back, and sign up bonuses from credit cards are no longer earns then will we have enough Avios to effectively (long haul biz or first) use the 241 amex voucher ?
    If not, then why would I pay the fee for the BA amex card to get the 241 voucher ?
    There could be a huge knock on effect

    • Tony says:

      Good point….I’ve already dumped my BA Premium Amex because I can never use my 2 4 1 voucher to anywhere decent!! Why pay for nothing?

    • BSI1978 says:

      Have to agree with this, and was surprised that that this point / view wasn’t really aired when these changes were first mooted or again this morning.

      Would consider myself to retain a fairly decent Avios balance currently but probably modest in comparison to some. One more decent 241 redemption and it will probably take me ages to accrue such a balance which I suspect is going to become the norm for the majority.

      • WaynedP says:

        I thought that recognition of this development was one of the main drivers for BA recently introducing the various options for regular monthly Avios purchase.

  • insider says:

    I’m assuming that BA/IB have got all the internal information from AA about whether or not this scheme works based on the its performance. Even if it doesn’t seem to make sense logically, perhaps the numbers behind the scenes are saying something different?

  • Tony says:

    Lots of other non-IAG want my money…and they will get it. BA/IAG constantly deterring bookings.

  • David says:

    From my perspective this may be a benefit to many customers. Instead of chasing Avios and IAG status, I think it will result in many flying with the best airline/price for the route. Ie it will destroy any semblance of customer loyalty. A comparison would be Tesco’s devaluation of the Clubcard scheme. We used to shop there all the time, now we hardly ever go as you can’t collect enough Clubcard points to be worth collecting.

    • david says:

      this David agrees with you. Used to shop Tesco but saw the Aldi £ gains where beating any point gains. Handing over a valid coupon to a cashier got the same look as handing over a piece of a paper covered in feces.

      • JDB says:

        Following what you call the devaluation of the Clubcard scheme, Tesco continues to trade better than the other majors. They may have lost points chasers, but that doesn’t hurt them.

        • JohnG says:

          You really can’t use company performance to judge each individual action in isolation. By that logic if Tesco’s is doing well then they haven’t made a single mistake, and if they are doing badly they have done nothing well…

          The clubcard scheme clearly has been devalued. You can receive fewer points relative to spend, and higher value redemption options have gone or been decreased in value. Saying “what you call” implies you either aren’t informed or disagree both of which don’t make your argument more compelling.

          Without access to data that Tesco aren’t going to share externally there’s no way to know the impact of Tesco’s clubcard changes.

    • Peter K says:

      Actually, thinking about it, since Tesco stopped all their points offers and helping hand vouchers I also haven’t been in anywhere near as much either.

      Their “clubcard prices” just feel like the offers they would have had before just dressed up differently, with the added hoop that your need a clubcard to access them. Extra points however did feel more valuable and attractive.

      • Ian says:

        And when I forget my clubcard, those prices have made me leave the shop without buying anything!

  • George K says:

    Would it have killed them if they calculated the earning rate after taxes? It’s still not massively generous, but easy to understand..

  • David says:

    I have read this article and fel BA and IAG do not care about loyalty. This has been introduced while fares are high and the difference miles flown v pound spent is therefore less. I used to stay with BA for the avios and have over half a million. This week I decided that I would go for the cheapest on my next booking. I used a search engine for London to Edinburgh. BA wanted over 100 pounds whereas Ryanair was 11.99 a lot less. Stansted is also just as easy to get to. Thanks for this it has made me realise the error of my ways sticking with BA. It’s now the lowest fare for me. My savings will more than pay for any free flight earned with avios. Just as a point 17.50 flight reward saver is marketed as the best thing since sliced bread. Ryanair still beat this. Only thing with Ryanair is baggage which you have to pay for but as most of my trips are day or overnight ones, BA can keep their avios per pound in their own pockets. It’s Ryanair for me now. Actually does anyone feel that a low cost carrier being chosen in preference to our national carrier says something important?

    • Callum says:

      Not really, no. I don’t think anyone who has paid even the slightest bit of attention to the travel sector over the last few decades would be remotely surprised to discover someone choose a LCC over a flag carrier. It’s what the majority of people already do. Ryanair alone carry significantly more passengers than BA, Iberia and Aer Lingus combined.

  • Xmenlongshot says:

    Rob,

    Tend to agree with your points although are there really employers that mandate that BA HAS to be used if available irrespective of cost? In banking at least employees still have a choice of different ‘preferred’ airlines. Therefore even for a £10k ticket, you want to incentivise employees e.g. to pick BA vs Virgin

    • David Vinton says:

      Same for us (large corporate). We have a preferred deal with BA, but we also have it with other airlines. We certainly have the option to take what we’d like within reason.

    • BA Flyer IHG Stayer says:

      If the corporate deal is that good then yes employers will mandate employees use their prefereed airline.

      When booking a flight an employee may see it’s £10k but when bulk discounts and threshold targets come into play the actual cost to the company will be a heck of a lot less than that.

      And if an employer has a couple of prefereed airlines then they have negotiated deals with both airlines

      • Xmenlongshot says:

        Don’t disagree but would have thought investment banks / large corporates / law firms are up there in terms of ability to negotiate a discount and as mentioned there is still the ability for employees to influence the decision – miles therefore remain a factor. Maybe it is different for smaller companies

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