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Ethiopian Airlines (non) short haul business class review from Manchester to Geneva

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This is our review of Ethiopian Airlines business class, flying from Manchester to Geneva. The aircraft continues on to Addis Ababa.

Up until two weeks ago, anyone who wanted to fly from Manchester to Geneva had just one choice: easyJet. Whilst the number of flights vary throughout the year – more during the winter months, fewer throughout the summer – it was the only direct option available. Bizarrely, not even SWISS flies to Manchester.

That has now changed with the introduction of a new and unusual airline to the route. As we reported a few months ago, Ethiopian Airlines decided to launch a new one-stop flight from Manchester to Addis Ababa via Geneva.

Ethiopian Airlines A350

Even better, fifth freedom rights let Ethiopian sell tickets on just the Manchester to Geneva portion, which opens up an exciting new option when flying to Switzerland.

One of the main attractions of this flight is that it is operated by Ethiopian’s long haul fleet. I was on an A350, although when it was announced it was due to be operated by a Boeing 787. That means you are getting the wide body experience, complete with a full, lie-flat business class seat, in-flight entertainment and more. Not bad for a 90 minute flight!

I was on the first flight as the guest of Ethiopian Airlines. The route currently operates four times a week although I’m told the aim is to get it operating daily. Flights operate Tuesday, Thursday, Saturday and Sunday:

  • departing Manchester 18.50, arrives Geneva 21.40
  • departing Geneva 07.15, arrives Manchester 07.55

You can find out more, and book, on the Ethiopian Airlines website here.

At Manchester Airport

I arrived an ungodly four hours early thanks to Network Rail deciding to shut the entire London-Manchester line over weekend for engineering works. It turns out I wasn’t the only one – about seven or eight passengers had already arrived and were waiting for the check-in team to finish setting up.

After about twenty minutes the queue started moving, although it appeared they were requesting people check in online before checking luggage – I’m not entirely sure why. The flight attracts a lot of infrequent flyers and lots of people were travelling with multiple pieces of luggage so I can imagine the process can take quite a while sometimes.

Ethipian Airlines check in Manchester

As I was travelling in business (Cloud 9, as Ethiopian delightfully calls it!) I had priority security but even regular security appeared to be quick, with virtually no queues. Manchester Airport is not always as bad as its reputation implies. The Ethiopian flight is one of the last of the day which helps.

Ethiopian uses the brand new 1903 Lounge at Manchester Terminal 2 which I previously reviewed here. It’s a very pleasant space – definitely one of the best independent lounges in the UK.

Once the gate was announced I headed down to see what the Ethiopian Airlines team were doing to celebrate. Manchester Airport had set up a free tea / coffee / hot chocolate station and also had a variety of biscuits and cupcakes available to celebrate:

Business Class on Ethiopian’s A350s

On boarding all passengers were given a little goody bag, with business class passengers getting a slightly bigger one. Inside was a mug and various bits of branded merchandise.

By chance I was first on the plane, although as it turned out there were only five of us in business class. I managed to get a good look at the cabin and was able to take some pictures before others boarded. Ethiopian operates a variety of different business class seats and I was lucky enough to get the new Safran Optima seat introduced in 2020 on its later A350 deliveries.

This is a staggered product in a 1-2-1 configuration with direct aisle access for all:

Ethiopian Airlines Cloud 9 A350

Thanks to the stagger, even numbered seats are closer to the window whilst odd numbered seats are closer to the aisle.

I was in 2A:

Ethiopian Airlines Cloud 9 A350

Most of the seat is in ‘airline grey’ although it does sport a shock of bright red and green, Ethiopian’s signature colours, which helps to brighten up the cabin. Whilst it’s not going to win any design awards the Safran Optima is a comfortable seat. There’s a good sized IFE screen and tray table:

Ethiopian Airlines Cloud 9 A350 tray table

…. plus a large storage cupboard with a mirror and additional handset, with charging ports underneath:

Ethiopian Airlines Cloud 9 A350 storage

…. and whilst the seat doesn’t have a door it’s still pretty private. Here is what I could see when sitting back – you can’t really see anyone else:

Ethiopian Airlines Cloud 9 A350 privacy

Food and service on Ethiopian Airlines

After getting settled down in my seat the crew came round with a pre-departure drink, either champagne or orange juice. I obviously went for the champagne!

Ethiopian Airlines Cloud 9 A350 champagne

After takeoff a hot towel was offered as well as a drinks order to go with the meal to Geneva.

It did make me chuckle, when we reached cruising altitude, that it was announced “you may now turn on your electronic devices, including calculators, CD players and laptop computers.” Unfortunately, I had neither a calculator nor my Walkman on me!

From Manchester to Geneva you get a cold meal (no choice of options), which consisted of a smoked salmon main with a salad, dessert and bread:

Ethiopian Airlines Cloud 9 A350 food

Tea and coffee was also offered.

Anyone heading on to Addis was offered a hot meal after the Geneva stop plus a pre-landing breakfast. Three meals is not bad for what is probably a shorter flight than London to Los Angeles.

You can use the in-flight entertainment

After dinner I made the most of the in-flight entertainment and decided to watch a film. The selection is fairly good, with some recent releases including Top Gun: Maverick plus a fairly extensive back collection.

Ethiopian Airlines Cloud 9 A350 inflight entertainment

I did try the headphones provided but wasn’t impressed and switched to my noise-cancelling Sennheisers.

I even tried Ethiopian’s in-flight wifi. Three packages were available: 1 hour for $5, 2 hours for $9 and the whole flight (to Addis I assume) for $25.

I thought $5 for 1 hour was good value and tried it out. It was surprisingly good – by far some of the best in-flight wifi I have used. I think it helped that not many people appeared to be using it.

Before long we were coming in to land at Geneva. It turns out that Ethiopian Airlines does not deboard the whole plane – anyone continuing on to Addis Ababa remains seated. I was one of just a handful of people getting off in Geneva.

Conclusion

One of the attractions of fifth freedom routes is that they let you try airlines you would otherwise be unlikely to fly.

It helps, of course, that you are getting a hybrid long haul experience, with a lie-flat bed, blanket, in-flight entertainment and better catering.

This was my first time flying Ethiopian Airlines and I was excited to see what they had to offer. Overall, I was impressed on my flight. The business class seat is competitive and the cabin crew are lovely.

Apart from the flight timings I can’t see why you’d want to take another easyJet flight over Ethiopian, although cost admittedly comes into it as well.

Current cash prices start at £162 return, whilst business class is £522. As Ethiopian is a Star Alliance carrier it is also possible to book redemptions with United MileagePlus, Lufthansa Miles & More etc. A return flight from Manchester to Geneva in Business Class is 52,500 miles + £71 in taxes with United.

If are looking for a good Star Alliance frequent flyer programme to credit with your flight, we discuss options here. If you are looking for ways of earning Star Alliance miles from UK credit cards, we look at your options here.

You can find out more on the Ethiopian Airlines website here. Thanks to the Ethiopian Airlines team for arranging my trip.

Coming up is a review of the brand new Marriott Geneva hotel where I spent the night (EDIT: this is now published and our Marriott Geneva review is here.)

Head for Points made a financial contribution to the Woodland Trust as part of this trip. The Woodland Trust creates and manages forests in the UK in accordance with the Woodland Carbon Code.


How to earn Star Alliance miles from UK credit cards

How to earn Star Alliance miles from UK credit cards (April 2025)

None of the Star Alliance airlines currently have a UK credit card.

There is, however, still a way to earn Star Alliance miles from a UK credit card

The route is via Marriott Bonvoy. Marriott Bonvoy hotel loyalty points convert to over 40 airlines at the rate of 3:1.

The best way to earn Marriott Bonvoy points is via the official Marriott Bonvoy American Express card. It comes with 20,000 points for signing up and 2 points for every £1 you spend. At 2 Bonvoy points per £1, you are earning (at 3:1) 0.66 airline miles per £1 spent on the card.

There is a preferential conversion rate to United Airlines – which is a Star Alliance member – of 2 : 1 if you convert 60,000 Bonvoy points at once.

The Star Alliance members which are Marriott Bonvoy transfer partners are: Aegean, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Avianca, Copa Airlines, Singapore Airlines, TAP Air Portugal, Thai Airways, Turkish Airlines and United Airlines.

You can apply here.

Marriott Bonvoy American Express

20,000 points for signing up and 15 elite night credits each year Read our full review

Comments (65)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Skywalker says:

    Not sure I’d use the service but never say never!

    Looks okay. Flown worse. Nice article.

  • lumma says:

    Why is Star Alliance so expensive for European business class? Yes, this flight has proper business class seats, but I noticed Aegean to Athens was similarly priced when I flew that route.

    Club Europe can sometimes be decent value compared to economy.

    • Rob says:

      It is a stupid system, that’s why, because the people who decide this fail to factor in the lack of premium-ness in European short haul business class.

      Full credit to BA for not putting up with this nonsense.

    • Jonathan says:

      Club Europe is hardly worth bothering with, unless you’re lucky enough to be put in a wide body aircraft. CE seats are exactly the same as ET seats, only the middle seat is never occupied, for longer flights where BA is using the A320 (group) aircraft, it’s taking the mick, putting people on flights that can easily be over 4 hours, and giving them a pathetically basic seat, whilst selling it as a premium seat

    • John says:

      Aegean business vs economy is much better than CE vs ET or any other European airline’s short-haul – though even so the price differential for LHR-ATH is not really justified other than they think people will pay it (but A3’s C-class prices on Schengen routes can sometimes be very reasonable)

      • lumma says:

        It was literally a blocked middle seat on my flight to Athens

      • Alex Sm says:

        Aegean is such a bliss! And you can get a free upgrade to Business with Silver/Gold. When can you expect this from BA? Spoiler alert: (almost) never

    • James Harper says:

      You can’t compare Aegean business class to BA Club Europe. Aegean is light years ahead.

  • Matarredonda says:

    Thank you Rhys for your report.
    I just don’t understand why people have to be so critical of your comments.
    Guess they think they are being clever in some way.

  • strickers says:

    I think you’ll find that EasyJet isn’t the only other option on the route?

  • sayling says:

    Fifth freedom.

    What are the first four freedoms? Are there others?

  • Dave Gill says:

    Some may be interested to know on 30th October an ADD VFA BUQ ADD flight 4 days a week was also introduced…..

  • TimM says:

    “Manchester Airport is not always as bad as its reputation implies”
    No, just mostly, which is why it has its reputation. The only way to pass through Manchester Airport security, with any surety, it to book special assistance which, judging by the number of abandoned wheelchairs on the other side, is what a lot of people do. Besides, it is not just the queueing time but the manner in which most security staff behave – demeaning, dehumanising, rude and generally off-hand and unpleasant. If my grandmother were still alive she would have an awful lot to say to them. She would be arrested of course.

    • Novice says:

      😂

      I agree. I do hate the security part due to the staff.

    • riku says:

      I have found the check in and security staff at Manchester much friendlier and more chatty than at LHR. When I had lots of luggage on the car rental shuttle bus the bus driver got out and stood next to my luggage while I walked 50m to get a trolley.

      • Mikeact says:

        So ?

      • TimM says:

        That is because they are Northerners. We talk to strangers in the North – it would be rude not to. In the South, they would think there was something wrong with you for talking to a stranger (I have lived everywhere, even the deepest South 🙂

  • Ian says:

    What was the immigration process like at GVA? I’ve heard lots of stories of UK passport holders being grilled on their reasons for entering the EU, but has anything changed for UK passport holders at Swiss airports?

    • Rhys says:

      No queues, no grilling

    • John says:

      Grilling seems to mainly happen in Scandinavia. I had a bit of a long convo in Germany but I think the guy was just bored. In the Romance-speaking countries often they say nothing (which was and is also the case for Americans, Australians etc.)

      Btw, GVA is not in the EU, but you probably know that. And also in Germany one officer asked the guy at the booth next to me if he had been in the EU for more than 90 days, and the passenger had to explain to the officer that Croatia and Bulgaria don’t count (yet).

      • Ian says:

        I did know that, which is obvious from the way my post is worded!

      • KevinS says:

        Maybe I’m missing something obvious here but what do you mean by Croatia and Bulgaria don’t count?

        They’re both in the eu and have been for a while

        • meta says:

          Perhaps the fact that they are not part of Schengen along with Romania and Ireland, but not for long. Croatia is set to become part of Schengen in January. Bulgaria and Romania are currently being blocked by the Dutch, even though criteria met. I’m sure they’ll come to an agreement soon.

          • lumma says:

            Yes, you can technically perpetually stay in EU countries currently if after your 90 days are up you go to Croatia, Bulgaria or Romania and then renter Schengen after 90 days there

      • Alex Sm says:

        GVA has a French sector, so technically it IS in the EU and definitely in Schengen hence the questions

    • Rich says:

      I was grilled at ZRH in Feb. Had to show them details of my hotel booking and return flight. Very odd feeling. I’ve not had any issues since then.

      • Alex Sm says:

        When my colleague and I were going to Davos, we were asked a different set of questions each. What is more annoying is that EU-CH do not allow UK passport holders to use E-gates and insist on stamping our passports while the UK border force does allow them to use E-gates. Reciprocity principle was thrown out of the window…

        • Catalan says:

          @Alex Sim. Blame Boris for the lack of reciprocity. Had he bothered to negotiate exit terms properly with the EU the UK might have got the Brexit they voted for.

        • Rui N. says:

          The EU could not negotiate such a thing. EU countries are sovereign and can do whatever they want. Some countries do allow UK passport-holders to use egates.

      • Will says:

        Was France under covid restrictions still back then? Could explain it.

    • lumma says:

      My worst experience was entering Latvia where they slowly went through the stamps in my passport and asked for proof of accommodation.

      Their airport security was extreme too. Everything electrical has to come out of your bag. I had to take my power bank out plus my camera and several lenses.

      • Alex Sm says:

        Are we now going to open a thread about our individual experiences in EACH EU country? 😉

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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