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Ethiopian Airlines (non) short haul business class review from Manchester to Geneva

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This is our review of Ethiopian Airlines business class, flying from Manchester to Geneva. The aircraft continues on to Addis Ababa.

Up until two weeks ago, anyone who wanted to fly from Manchester to Geneva had just one choice: easyJet. Whilst the number of flights vary throughout the year – more during the winter months, fewer throughout the summer – it was the only direct option available. Bizarrely, not even SWISS flies to Manchester.

That has now changed with the introduction of a new and unusual airline to the route. As we reported a few months ago, Ethiopian Airlines decided to launch a new one-stop flight from Manchester to Addis Ababa via Geneva.

Ethiopian Airlines A350

Even better, fifth freedom rights let Ethiopian sell tickets on just the Manchester to Geneva portion, which opens up an exciting new option when flying to Switzerland.

One of the main attractions of this flight is that it is operated by Ethiopian’s long haul fleet. I was on an A350, although when it was announced it was due to be operated by a Boeing 787. That means you are getting the wide body experience, complete with a full, lie-flat business class seat, in-flight entertainment and more. Not bad for a 90 minute flight!

I was on the first flight as the guest of Ethiopian Airlines. The route currently operates four times a week although I’m told the aim is to get it operating daily. Flights operate Tuesday, Thursday, Saturday and Sunday:

  • departing Manchester 18.50, arrives Geneva 21.40
  • departing Geneva 07.15, arrives Manchester 07.55

You can find out more, and book, on the Ethiopian Airlines website here.

At Manchester Airport

I arrived an ungodly four hours early thanks to Network Rail deciding to shut the entire London-Manchester line over weekend for engineering works. It turns out I wasn’t the only one – about seven or eight passengers had already arrived and were waiting for the check-in team to finish setting up.

After about twenty minutes the queue started moving, although it appeared they were requesting people check in online before checking luggage – I’m not entirely sure why. The flight attracts a lot of infrequent flyers and lots of people were travelling with multiple pieces of luggage so I can imagine the process can take quite a while sometimes.

Ethipian Airlines check in Manchester

As I was travelling in business (Cloud 9, as Ethiopian delightfully calls it!) I had priority security but even regular security appeared to be quick, with virtually no queues. Manchester Airport is not always as bad as its reputation implies. The Ethiopian flight is one of the last of the day which helps.

Ethiopian uses the brand new 1903 Lounge at Manchester Terminal 2 which I previously reviewed here. It’s a very pleasant space – definitely one of the best independent lounges in the UK.

Once the gate was announced I headed down to see what the Ethiopian Airlines team were doing to celebrate. Manchester Airport had set up a free tea / coffee / hot chocolate station and also had a variety of biscuits and cupcakes available to celebrate:

Business Class on Ethiopian’s A350s

On boarding all passengers were given a little goody bag, with business class passengers getting a slightly bigger one. Inside was a mug and various bits of branded merchandise.

By chance I was first on the plane, although as it turned out there were only five of us in business class. I managed to get a good look at the cabin and was able to take some pictures before others boarded. Ethiopian operates a variety of different business class seats and I was lucky enough to get the new Safran Optima seat introduced in 2020 on its later A350 deliveries.

This is a staggered product in a 1-2-1 configuration with direct aisle access for all:

Ethiopian Airlines Cloud 9 A350

Thanks to the stagger, even numbered seats are closer to the window whilst odd numbered seats are closer to the aisle.

I was in 2A:

Ethiopian Airlines Cloud 9 A350

Most of the seat is in ‘airline grey’ although it does sport a shock of bright red and green, Ethiopian’s signature colours, which helps to brighten up the cabin. Whilst it’s not going to win any design awards the Safran Optima is a comfortable seat. There’s a good sized IFE screen and tray table:

Ethiopian Airlines Cloud 9 A350 tray table

…. plus a large storage cupboard with a mirror and additional handset, with charging ports underneath:

Ethiopian Airlines Cloud 9 A350 storage

…. and whilst the seat doesn’t have a door it’s still pretty private. Here is what I could see when sitting back – you can’t really see anyone else:

Ethiopian Airlines Cloud 9 A350 privacy

Food and service on Ethiopian Airlines

After getting settled down in my seat the crew came round with a pre-departure drink, either champagne or orange juice. I obviously went for the champagne!

Ethiopian Airlines Cloud 9 A350 champagne

After takeoff a hot towel was offered as well as a drinks order to go with the meal to Geneva.

It did make me chuckle, when we reached cruising altitude, that it was announced “you may now turn on your electronic devices, including calculators, CD players and laptop computers.” Unfortunately, I had neither a calculator nor my Walkman on me!

From Manchester to Geneva you get a cold meal (no choice of options), which consisted of a smoked salmon main with a salad, dessert and bread:

Ethiopian Airlines Cloud 9 A350 food

Tea and coffee was also offered.

Anyone heading on to Addis was offered a hot meal after the Geneva stop plus a pre-landing breakfast. Three meals is not bad for what is probably a shorter flight than London to Los Angeles.

You can use the in-flight entertainment

After dinner I made the most of the in-flight entertainment and decided to watch a film. The selection is fairly good, with some recent releases including Top Gun: Maverick plus a fairly extensive back collection.

Ethiopian Airlines Cloud 9 A350 inflight entertainment

I did try the headphones provided but wasn’t impressed and switched to my noise-cancelling Sennheisers.

I even tried Ethiopian’s in-flight wifi. Three packages were available: 1 hour for $5, 2 hours for $9 and the whole flight (to Addis I assume) for $25.

I thought $5 for 1 hour was good value and tried it out. It was surprisingly good – by far some of the best in-flight wifi I have used. I think it helped that not many people appeared to be using it.

Before long we were coming in to land at Geneva. It turns out that Ethiopian Airlines does not deboard the whole plane – anyone continuing on to Addis Ababa remains seated. I was one of just a handful of people getting off in Geneva.

Conclusion

One of the attractions of fifth freedom routes is that they let you try airlines you would otherwise be unlikely to fly.

It helps, of course, that you are getting a hybrid long haul experience, with a lie-flat bed, blanket, in-flight entertainment and better catering.

This was my first time flying Ethiopian Airlines and I was excited to see what they had to offer. Overall, I was impressed on my flight. The business class seat is competitive and the cabin crew are lovely.

Apart from the flight timings I can’t see why you’d want to take another easyJet flight over Ethiopian, although cost admittedly comes into it as well.

Current cash prices start at £162 return, whilst business class is £522. As Ethiopian is a Star Alliance carrier it is also possible to book redemptions with United MileagePlus, Lufthansa Miles & More etc. A return flight from Manchester to Geneva in Business Class is 52,500 miles + £71 in taxes with United.

If are looking for a good Star Alliance frequent flyer programme to credit with your flight, we discuss options here. If you are looking for ways of earning Star Alliance miles from UK credit cards, we look at your options here.

You can find out more on the Ethiopian Airlines website here. Thanks to the Ethiopian Airlines team for arranging my trip.

Coming up is a review of the brand new Marriott Geneva hotel where I spent the night (EDIT: this is now published and our Marriott Geneva review is here.)

Head for Points made a financial contribution to the Woodland Trust as part of this trip. The Woodland Trust creates and manages forests in the UK in accordance with the Woodland Carbon Code.


How to earn Star Alliance miles from UK credit cards

How to earn Star Alliance miles from UK credit cards (April 2025)

None of the Star Alliance airlines currently have a UK credit card.

There is, however, still a way to earn Star Alliance miles from a UK credit card

The route is via Marriott Bonvoy. Marriott Bonvoy hotel loyalty points convert to over 40 airlines at the rate of 3:1.

The best way to earn Marriott Bonvoy points is via the official Marriott Bonvoy American Express card. It comes with 20,000 points for signing up and 2 points for every £1 you spend. At 2 Bonvoy points per £1, you are earning (at 3:1) 0.66 airline miles per £1 spent on the card.

There is a preferential conversion rate to United Airlines – which is a Star Alliance member – of 2 : 1 if you convert 60,000 Bonvoy points at once.

The Star Alliance members which are Marriott Bonvoy transfer partners are: Aegean, Air Canada, Air China, Air New Zealand, ANA, Asiana Airlines, Avianca, Copa Airlines, Singapore Airlines, TAP Air Portugal, Thai Airways, Turkish Airlines and United Airlines.

You can apply here.

Marriott Bonvoy American Express

20,000 points for signing up and 15 elite night credits each year Read our full review

Comments (65)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • riku says:

    >>After about twenty minutes the queue started moving, although it appeared they were requesting people check in online before checking luggage
    Do you mean they told people to use the self-service check in before going to the desk or they really asked people to check in ONLINE even at the airport (what if you don’t have a smartphone/laptop or the roaming is expensive?).

    • Rhys says:

      Not totally sure!

    • Alex Sm says:

      I’m with Rhys on that however (mildly) racist/snobbish this claim might sound. I flew ET in 2017 DUB-LAX, the aircraft, the IFE, the amount of points (in economy!) etc were all good but fellow passengers (both on the ground and in the air) were the major nuisance

      • Alex Sm says:

        (The comment got into a wrong thread – it was meant to be in the thread about infrequent flyers!)

  • Dev says:

    Any ideas what happens in the other direction, do pax have to get off at Geneva en route to Manchester?

    • Rhys says:

      I assume not?

      • Nick says:

        I fly GVA-MAN on 20/11. I’ll let you know. If they don’t get off I’ll feel like I’m stepping unwelcome into someone’s lounge room (traveling on the 787)

  • Amy C says:

    Business cabin is reminiscent of a dental surgery.

  • Thegasman says:

    Considering a huge proportion of leisure travellers to Geneva in the winter will be heading to a ski resort those flight times are awful! You’d be arriving in resort after midnight & needing to leave at about 2AM. Not for me thanks.

    • John G says:

      But great if you are GVA based and doing business in MAN.

    • Rich says:

      easyJet from NCL has similar flight times. It’s not great, but does allow an after-work departure (and probably a night at the HI GVA).

      Door to door seems to take half a day however you get to a ski resort.

  • DevonDiamond says:

    Discmans were the portable CD player!

  • Clarinet says:

    Three weeks ago I travelled from Manchester to Oslo to take an Ethiopian flight to Johannesburg (where I am still) changing at Addis Ababa and stop in Stockholm with no requirement to disembark (deboard!) for the one hour layover. For a north west resident Star Alliance is a more flexible option from Manchester with direct flights and great connection with Aegean, TAP, LH group etc. Even with a stop in Oslo I saved over £1000 on a business fare to JNB viz a viz BA, LH etc but a P fare missed out on any Miles&More. Was a lightly loaded B787 from OSL and less pleasant B777 ex ADD.

    • Norsksaint says:

      Good to see, I am booked OSL-ADD-JNB in Feb. Used my 241 *A/SAS voucher. Nice to see a write up and it won’t win design awards, wont complain for 165k SAS points in Biz return, for two.

  • BSI1978 says:

    I anticipate quite a few people landing here to dispute your comment about Manchester security Rhys……!

    • Red Flyer says:

      M usually their harshest critics but T3 on Monday was @20 mins through security and the staff seemed to have been on a course, as all were unusually pleasant and chatty. Let’s see what arrival is like at 7pm tonight though….

    • Rhys says:

      What is there to dispute? It was dead quiet when I went 🙂

  • Mr(s) Entitled says:

    Odd advert.

    “The flight attracts a lot of infrequent flyers…” This was the first flight, how could you know this?

    “Apart from the flight timings I can’t see why you’d want to take another easyJet flight over Ethiopian”. Really, I can think of another very good reason “although cost admittedly comes into it as well.” Yeah, there you go. Also the ability to fly on the three days of the week not catered for and, as HfP so often say about Norwegian, all your eggs are not in the same basket if the plane goes tech.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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