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Luton Airport’s DART train is delayed (again)

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One particularly frustrating aspect of flying from Luton Airport is the fact that anyone arriving by train must get on a connecting shuttle bus to the terminal building.

Even worse, the shuttle bus isn’t free unless your train ticket is to ‘Luton Airport’. Anyone with a ticket to ‘Luton Parkway Station’ needs to pay an additional £2.40 one-way.

Council-owned Luton Rising, which owns the airport, finally realised this was a problem. In 2019 it announced it was building an automated people-mover to shuttle passengers from the train station to the terminal. Called Luton DART (Direct Air-Rail Transit), it was supposed to open in 2021.

Luton DART airport transit

That didn’t happen, of course. It was delayed to this year and has now been delayed again, with an expected opening sometime in ‘early 2023’.

Whilst the track and stations are built, it appears that the testing phase is causing the delay. According to Luton Rising CEO Graham Olver:

“Testing of the system is significantly advanced, but there remain several important tasks that we’re working to complete with our partners.

These relate mostly to complexities and alignment of the system’s revenue and ticketing arrangements. This will also allow us more time to complete all the regulatory, operational and health and safety testing.

Construction costs have now risen from £225 million to £261 million.

Let’s see if it opens in 2023!

(EDIT, April 2023: Our Luton DART and Luton Airport Express review is now published, click here.)

Comments (31)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • lumma says:

    You can now go to Luton Airport Parkway with contactless but you still need to pay for the bus. No amex either

    • SamG says:

      Last time I took it there was a big queue for those needing to pay for the bus but those with a ticket could get straight on

      Apparently it is going to be £4.90 e/w once it does open!

      • r* says:

        was there ever any doubt that theyd be charging more than the bus?

      • ADS says:

        So over £1 per minute … and I thought the bus fare was expensive!

        And it’s unusual to find decent prices on the train to Luton Airport Parkway … I often find cheaper train fares to Birmingham and Liverpool airports!

    • Rhys says:

      Yep…I’ve made that mistake before. The whole thing is a bit silly. The airport should just pay for the shuttle bus…would make the transition much smoother (and faster)

      • Gulz says:

        The problem is that there is an NCP car park at the parkway station. If the airport made the shuttle bus free, loads of car park users will be getting to the airport for free.

        • Rhys says:

          …does NCP actually own the car park, or lease it from Luton Rising? If the latter, just increase the charges!

        • John says:

          Exactly just include the shuttle in the parking price

          • Londonsteve says:

            The car park is primarily intended for rail passengers. The fact that it happens to be close to Luton airport and there is a direct shuttle bus to the airport terminal is entirely ancillary to its primary function as a place for commuters to park and take the train into central London. Luton airport would really rather you didn’t park there as the rates are comparatively so competitive.

      • Lady London says:

        The shuttle bus used to be free.

  • aseftel says:

    I read the DART news differently. They aren’t necessarily planning to open in ‘early 2023’. That is their timeline to be able to communicate a launch date (which could be whenever).

    “The announcement of an official opening date for the pioneering Luton DART infrastructure project will be made in early 2023”

  • martin says:

    Cityflyer have done ABZ before – when I did it with them (in 2013, eek) it was with an Eastern Airways-leased Saab 2000.

    • Rhys says:

      Are there any routes left that CityFlyer hasn’t flown at some point?!

      • Andrew. says:

        London-Oxford to Edinburgh? Minoan ran the service for just 5 months, it was incredibly convenient.

        They can accommodate an Embraer-195 and ITA flew an A319 into it for Silverstone this summer.

    • Michael Jennings says:

      I did LCY-ABZ on FlyBe once, too.

  • IslandDweller says:

    “These relate mostly to complexities and alignment of the system’s revenue and ticketing arrangements.”
    This smells just like Crossrail. The project managers on Crossrail concentrated on the tunnelling/building stuff and gave barely a though to the massive complexity of integrating the driving / safety software – even though software is now integral to all new transport projects.
    Looks like Luton concentrated on the construction bits and ignored how they would integrate their revenue control with the railway ticketing system.

    • Bagoly says:

      And T5 too.
      Programmers up to CIOs consistently promise unrealistic delivery times, and that everything is going to plan, until a hard deadline is missed.
      At some point one has to call it lying.
      That makes is extremely difficult for the overall project managers to know the truth.

      Although the announcement suggests that it may not have been the coding that is the issue but grasping the ridiculous complexity of railway revenue allocation and so negotiating sensible simple interfaces.

  • Andrew. says:

    Will it open before or after the Silver line to IAD?

    I keep up to date with the progress in the Washington Post. It’s hilarious the number of US residents who claim it’s a “white elephant” and “nobody will use it” because it’s a 300 metre (underground) walk from the terminal.

    • KevinS says:

      Not wanting to walk 300 metres probably explains why so many Americans are rotund

  • John says:

    “These relate mostly to complexities and alignment of the system’s revenue and ticketing arrangements.” So the infrastructure is in place, and testing largely complete, but they’re going to have a six month bun fight over rail ticket revenue instead? Presumably the existing differentiation between Parkway and Airport tickets will remain, so there will be some type of physical barrier or revenue check before boarding? So why not operate their own contactless barrier and ignore National Rail ticketing altogether?

    • ADS says:

      At least with Crossrail the delays were due to the technical aspects of the project (signalling integration etc)

      Delaying DART because of a bunfight over ticket revenue is just disgraceful

  • Froggee says:

    Weird on Jade but it really is a pointless offering. Other than avoiding the World Elite fee I can’t think of any tangible benefits it offers.

    • Rob says:

      Agreed.

      I occasionally request free tickets for the opening night parties at second-tier art fairs in London, but it’s not exactly a VIP pass to Frieze.

    • John says:

      Is it only in the UK that it’s closed or other countries too?

    • BP says:

      The travel insurance limits are slightly higher than Premier too.

  • Jeff Morgan says:

    Latest cost is now £281m to save 2 minutes on the travel time. While the shuttle bus was not ideal it cost the Council nothing, as it was operated by Thameslink. As for the towns people, who have paid for it, they won’t use it.

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