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Barclaycard has fixed its issues and an exclusive special offer is coming

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On Monday we ran three articles on the brand new, and very exciting, Barclaycard Avios Mastercard credit cards.

Things didn’t go well. As you will know if you tried to apply:

  • the application website was not functioning
  • when it was functioning, acceptance did not seem as high as we were hoping, so we are working with Barclays to optimise acceptance for HfP
HFP-Barclaycard-Avios-Plus-Card

Barclaycard has fixed its problems and a special offer is coming

Barclaycard is, of course, very unhappy that this has happened.

They have told us that we will see a special sign-up offer for a very limited period at a later point. This will hopefully encourage everyone who admitted defeat after facing problems this week to sign up.

In a statement yesterday, Barclaycard told us:

We apologise to Head for Points readers for the technical difficulties experienced when we launched our Barclaycard Avios and Avios Plus credit cards. We can confirm that this has now been resolved. We will be coming back to you with an exclusive offer within the next few weeks.”  

If your application has been rejected, you may want to reapply in few weeks time, once we have worked with Barclaycard to improve acceptance for our readers.

If you want to try your luck now, perhaps because you have some spending coming up which you need to trigger the sign-up bonus, it’s best to check your eligibility first using their free tool – the information is reused in the application so it doesn’t take long, and there is no impact to your credit file.

You can check your eligibility and apply for the free Barclaycard Avios credit card (5,000 Avios bonus) here. You can check your eligibility and apply for the Barclaycard Avios Plus credit card (25,000 Avios bonus) here.

If you missed our content on Monday, the first of our three articles on the Barclaycard Avios Mastercards is here.

Bear with us. We’ll keep you in the loop. In the medium and long term, these two cards will be an excellent addition to the wallet or purse of all UK Avios collectors.

To learn more about the cards, read our Barclaycard Avios Mastercard credit card review here:

The representative APR is 29.9% variable.

…. and our Barclaycard Avios Plus Mastercard credit card review here:

The representative APR is 80.1% APR variable, including the annual fee.  The representative APR on purchases is 29.9% variable.


How to earn Avios from UK credit cards

How to earn Avios from UK credit cards (April 2025)

As a reminder, there are various ways of earning Avios points from UK credit cards.  Many cards also have generous sign-up bonuses!

In February 2022, Barclaycard launched two exciting new Barclaycard Avios Mastercard cards with a bonus of up to 25,000 Avios. You can apply here.

You qualify for the bonus on these cards even if you have a British Airways American Express card:

Barclaycard Avios Plus card

Barclaycard Avios Plus Mastercard

Get 25,000 Avios for signing up and an upgrade voucher at £10,000 Read our full review

Barclaycard Avios card

Barclaycard Avios Mastercard

Get 5,000 Avios for signing up and an upgrade voucher at £20,000 Read our full review

There are two official British Airways American Express cards with attractive sign-up bonuses:

British Airways American Express Premium Plus

30,000 Avios and the famous annual 2-4-1 voucher Read our full review

British Airways American Express

5,000 Avios for signing up and an Economy 2-4-1 voucher for spending £15,000 Read our full review

You can also get generous sign-up bonuses by applying for American Express cards which earn Membership Rewards points. These points convert at 1:1 into Avios.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

Run your own business?

We recommend Capital on Tap for limited companies. You earn 1 Avios per £1 which is impressive for a Visa card, and the standard card is FREE. Capital on Tap cards also have no FX fees.

Capital on Tap Visa

NO annual fee, NO FX fees and points worth 1 Avios per £1 Read our full review

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

There is also a British Airways American Express card for small businesses:

British Airways American Express Accelerating Business

30,000 Avios sign-up bonus – plus annual bonuses of up to 30,000 Avios Read our full review

There are also generous bonuses on the two American Express Business cards, with the points converting at 1:1 into Avios. These cards are open to sole traders as well as limited companies.

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Business Gold

20,000 points sign-up bonus and FREE for a year Read our full review

Click here to read our detailed summary of all UK credit cards which earn Avios. This includes both personal and small business cards.

Comments (299)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Jake Jones says:

    All this effort to fly on BA*, have you not been reading the ongoing horror stories over on FT? 😂. *appreciate you can use them on other things and better airlines too

    • Jeff77 says:

      Much easier to convert to nectar points and spend them at eBay/Argos/Sainos etc!

      You don’t have to plan your spending a year in advance and can buy what you want!

      • Andrew J says:

        Indeed. Flights using Avios are so 2020 – it’s all about nectar now.

  • Dace says:

    So, what is this bonus offer? Unless it is x amount of months free and/or 15k+ extra avios. I do not really see why people are going bananas.

  • vol says:

    Hi Rob – can you mention to one of your contacts about the issue with some existing Barclaycard holders not being able to switch within the app, because the option is simply not available for some and is available for others, without any rhyme/reason/rationale?

    • Ravi says:

      Same. Was told I should cancel my current Barclaycard Platinum, wait 6 months and reapply.
      Which if going through all that, I might be as well apply for the amex.

    • Sinead says:

      We have told Barclays about this and they have given us a statement:
      “Existing Barclaycard customers are able to apply for the Barclaycard Avios credit cards if they are eligible. Customers eligible for the Barclaycard Avios cards will be able to see this option within the app.”

      • Roberto says:

        What’s the criteria for being eligible?

        I don’t see it in my app and was told by barclaycard that “there is no offer available on my account currently”…

        I asked if they can make it available and was told to keep checking and they could not say if or when it would appear. They also suggested I could cancel my card and wait 6 months before applying for the new product.

        They really have no idea how to market this product…

        • Cranzle says:

          No credit card provider reveals their full eligibility criteria. It’s always complex.

          Personally I think the statement from Barclays is great. If you don’t see the option, you’re not eligible. Saves you wasting an application.

          • Roberto says:

            @Cranzle how does that help?

            I have a couple of Barclaycards and spend about £5000 a month on them. I must have had them 15 years, still live at the same address, have never made a late payment to them or elsewhere and have a perfect credit score..

            What extra criteria do you think they should be taking into account to make the app change just on the off-chance I click on it and what to change my card for another?

            I reality they have not loaded it onto all accounts and like some certain Russian are offering a rubbish answer to a sensible question.

            Prehaps they have looked at my account and seen that I have spent half a million quid on my cards in the last 10 years or so and paid not a penny in interest – maybe they are cherry picking more profitable people at the moment?

          • Ed says:

            I’m also not convinced of their IT ability to deliver this either. A few days ago I could change my platinum to a rewards card, now I get nothing.

            Waiting to see what the “special” offers are, but frankly, unless the switch offer gets close to 25k avios it’s going to be a case of cancel and wait 6m.

          • Ian says:

            In reply to Roberto ( the reply function isn’t available for his post)….perhaps Barclaycard has decided that they don’t want to spend a lot of money providing shed loads of Avios to someone who has spent half a million quid but not paid a penny in interest. They’re a business, not a charity!

          • sloth says:

            Ian’s comment is spot on. I dont think a lot of people understand banks are there to make money – not give it away

        • John says:

          I was able to get the new Avios card in the app. Log into the app, select cards, select your current Barclaycard and scroll down to the option to change to another card. For me, this shows the Avios card and I changed to it. Bonus 1000 Avios for free card, 5000 Avios for fee card.

      • Justin says:

        As a ln existing Barclaycard holder (15+ yrs), I can confirm that it’s certainly an option for some consumers – as is the case in my app.

  • k says:

    “it’s best to check your eligibility first using their free tool”

    Rob, earlier in the week, in comments, you wrote advising to ignore the eligibility check.

  • sterrynet says:

    Hi, first post. Following the site with interest. I was just about to cancel my existing Barclaycard and wait the 6 months before re-applying for the full sign up bonus, but is there a chance that this forthcoming ‘special offer’ might change anything related to the SUB for existing card holders? Thanks

  • Super Secret Stuff says:

    I mean it was half predictable… why would you launch a new product without a speacial introductory offer

  • Graeme says:

    Rob, in the current 0.3% cap in the UK and previous reports of companies payinf circa 1p per Avios, how does this card work for Barclays do you think? Have they got a better deal with Avios due to the current climate?

    • HH says:

      How do the BA Amex economics work…?

    • Jake Jones says:

      Super question, like to hear your thoughts HfP?

      • Rob says:

        My best guess is that Barclays – which has a suite of loans, mortgages, current accounts etc that American Express cannot offer – sees value in cross-selling.

  • qiang says:

    I tried to apply, 1st time, the final submit application stuck overtime and asked me to apply from scratch again. 2nd time it went through but no decision given and no email so far . What I have got is two hard search on my credit record…….

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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