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Review: The Rock Hotel, Gibraltar – does it live up to its reputation?

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This is our review of The Rock Hotel in Gibraltar.

We have covered Gibraltar several times in the past 18 months, in part because, as a British Overseas Territory, it was one of the few easier places to get to during covid.

In 2020 we published a review of a reader’s day trip and last year Rob went to check out the Sunborn Yacht Hotel (review here).

Gibraltar Rock Hotel

Rob had a drink in the iconic Rock Hotel when he visited but didn’t stay, which made it tricky to compare directly with his room at the Sunborn. As I needed a flight from Terminal 3 to undertake my lounge safari, and I had never visited Gibraltar, I thought it was worth popping down to take a look at The Rock.

A bit of history

The Rock is, by a huge margin, the most famous hotel in Gibraltar.

It opened in 1932 and retains its original art deco styling. You will find it mentioned in most articles about the territory and it occupies a similar cultural position to hotels such as Raffles in Singapore or Reid’s in Madeira. The website is here.

It remained open during World War 2, suffering minimal damage and accommodating military officials

For a long time, The Rock Hotel was the most luxurious hotel in Gibraltar. These days, it’s technically flagged as a 4-star, sitting slightly below the 5-star Sunborn Yacht Hotel. But what is it like?

Arriving at The Rock Hotel Gibraltar

There’s no denying that The Rock retains its original 1930s charm. The white facade, at some point extended northwards, sits at the southerly end of Gibraltar’s main street, up the hill and just under the rock of Gibraltar itself.

Rock Hotel Gibraltar

The aspect is both a blessing and a curse. The hotel sits on the steep and busy Europa Road and has no grounds of its own, although it does overlook the lovely Botanical Gardens. On the flip side, every room has commanding views out across the bay of Gibraltar and as far as north Africa, so you’re unlikely to get better views.

It is, admittedly, not the closest hotel to the airport. Walking it would take you around 45-60 minutes – but a taxi can get you there in 10 minutes for £10. Both the Sunborn and the Holiday Inn Express are much closer and are easily walkable from the airport if you only have hand baggage.

When you arrive you must first head up the a grand staircase or the lift to get to the check-in desks. Check in was quick and easy, and I was given a room on the fourth floor (there are five in total).

The grand staircase splits either side of the desks and you head up to the main floor of the hotel, which features the restaurant as well as lobby seating and two small lifts.

Gibraltar Rock Hotel stairs

The public areas are lovely, still in the colonial style with lots of parlour palms etc.

Around the lifts is the hotel ‘hall of fame’ which features all the famous celebrities who have stayed here over the years, including Churchill, John Lennon, Prince Philip etc. I’ll let you decide if this is tacky or not:

Gibraltar Rock Hotel hall of fame

Rooms at The Rock Hotel Gibraltar

I was in a twin balcony room in what turns out to be the newer (although still old) extension, right at the end of the corridor.

The rooms are slightly less impressive than the public spaces. I believe the last refurbishment was in 2014. The room is a good size:

Gibraltar Rock Hotel twin room

Although, I never quite understand why hotels with twin beds feel the need to push these right next to each other. Presumably most people book twins because they don’t want to sleep together!

The room is clean and tidy, although you shouldn’t expect 5-star luxury. There is a telephone on the right of the bed, plus a small desk with TV and mini fridge:

Gibraltar Rock Hotel desk TV

A tea set and kettle is provided, although no coffee facilities.

Looking the other way is a wardrobe with sliding doors and safe:

Gibraltar Rock Hotel wardrobe

Most (although not all) rooms come with a balcony with fantastic views:

Gibraltar Rock Hotel view

Because of the way Gibraltar is shaped, most of the town doesn’t get much direct sunlight until the afternoon.

Gibraltar Rock Hotel bathroom

The bathroom is square, with a wall (though no door) dividing the toilet and shower. (There is a bathroom door, plus a second door to the room itself, as well.)

There is a rainfall and standard shower head:

Gibraltar Rock Hotel shower

Toiletries are by Gilchrist & Soames:

Gibraltar Rock Hotel toiletries

The pool at The Rock Hotel Gibraltar

There is, as previously mentioned, a pool. Apparently it is the largest in Gibraltar, although it is only open seasonally from early April until late October.

Whilst it was closed during my stay I did have a peek. It is located on the other side of Europa road, nestled into the top of the Botanic Gardens.

It is a nice pool, although I suspect it is noisy with road noise and is overlooked by the road:

Gibraltar Rock Hotel pool

Dinner and breakfast

The main restaurant is on the right hand side of the building. First up is the lounge and bar, which serves afternoon tea:

Gibraltar Rock Hotel lounge

This part of the hotel is beautifully decorated and feels very luxurious – even if not staying here I would definitely consider coming for the afternoon. You’re unlikely to get better views except from the top of the Rock.

At the end is the dining room:

dining room

Although you can’t see it, both the lounge and the dining room have the same fantastic views as the rooms. There is also an outdoor terrace that I imagine is used during the summer – it gets a bit chilly on January evenings.

The dining room is quite formal, and the staff are wearing dinner jackets which adds to the atmosphere.

The menu features a range of Spanish, English and Moroccan dishes, with main courses priced between £18 and £27.

I had the seared scallops to start, whilst my friend Lawrence had the mushroom ravioli:

Gibraltar Rock Hotel scallops

My scallops were great, although we did think that the ravioli had been microwaved due to uneven temperature, which was very disappointing. Not exactly what you expect from a £13 starter in such prestigious surroundings.

For the main I had the pan roasted duck breast:

Gibraltar Rock Hotel duck

This was good, although not quite as medium rare as I would’ve liked. The lamb tagine was delicious, although it came in two parts and was very attractively plated. I’m not sure the lamb was cooked to order necessarily, either.

On the whole, it felt like the food could and should have been better – the hotel positions it as a luxury restaurant but in reality it was fairly mediocre.

Breakfast was better, with a small but perfectly good buffet that actually exceeded my expectations:

Gibraltar Rock Hotel breakfast buffet

A full English buffet was available, and you could also order scrambled, fried or poached eggs to go with it.

Conclusion

My gut feeling is that The Rock Hotel likes to think it is the most luxury hotel in Gibraltar but in reality it is a decent four-star that occasionally rests on its laurels a little too often.

It certainly commands a spectacular location in the town and you won’t get better views across the bay from any other hotel. The public areas are lovely too, with lovely light filled art deco lounge and dining rooms that hark back to the hotel’s history.

In other parts, the hotel needs a tweak, especially in the bathrooms.

As the hotel is not part of any chain, your best bet to get some rewards from your booking is via Hotels.com Rewards. The booking page is here. Do check the price against the official hotel web site in case there are any direct booking savings to be had, but I didn’t find any – I used Hotels.com.

What to see and do in Gibraltar

I was in Gibraltar for 24 hours and managed to see everything I wanted to see and do, although I think you would be in less of a rush with a two night stay.

My highlights included:

  • Hiking the Mediterranean steps up to the top of the rock. From The Rock Hotel you can walk up to the starting point of the Steps at Jews Gate on the Eastern edge of the rock (about 20-30 mins depending on your fitness level) before purchasing your entry to the Upper Rock Nature Reserve (£13, including all the attractions at the top). The hike up the Mediterranean Steps is a fairly steep incline and with several hundred metres elevation. It winds its way around the southerly point of the rock and tops out at Lord Aire’s Battery. It is well worth doing, with beautiful views across to Africa, although its southerly aspect will make it very hot in the summer.
  • St Michael’s Cave: included in your Nature Reserve ticket is entry to the various historical and military attractions on the rock, but by far my favourite was St Michael’s Cave, a natural cave with stalactites that now hosts a small auditorium in the largest of the caves. In 2021 a new immersive audiovisual experience was installed that depicts the cave’s geological history.
  • Gibraltar Skywalk: a more recent addition to the visitor attractions on the rock is the Skywalk, a glass-floored view point. It doesn’t have quite the same commanding views as the Mediterranean Steps but still worth doing.
  • Cheap booze: it would be remiss to visit Gibraltar without purchasing a few bottles from the many off-licence shops along Main Street. Alcohol costs are about half what you would pay in the UK – you can get a litre of Bombay Sapphire for around £12 for example (the cheapest brand-name gin I could find was 1l of Beefeater for around £8). The airside duty free shop in Gibraltar Airport is also a good spot to pick up some booze and prices are virtually identical to the shops on Main Street.
  • The Gibraltar Botanic Gardens make for a lovely late afternoon stroll and lead down to the cable car and end of Main Street.

Whilst taxis and cable cars will get you up and around the rock, I really do recommend walking the entire thing. The paths are tarmaced and, once you are at the top, generally flat or slope down.


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Comments (84)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick says:

    It still looks very much like it did when I stayed there back in the early 1980’s, and had a single ,dingy, basement room, little bigger than a closet. To be honest, that was how I first learnt never to book a single room in a hotel, especially in Europe! Also, when you upgrade, putting ‘brown’ furniture in a room with blonde oak flooring, and no carpeting, just doesn’t work! Sure the views are great, but it appears that they maybe need more than a tweak on the general style.

  • riku says:

    >>I never quite understand why hotels with twin beds feel the need to push these right next to each other. Presumably most people book twins because they don’t want to sleep together!<<
    Your photo answers your own question. The construction of the room only allows a bed in the middle, whether it's 2x twin or 1x double. To have the beds apart the boards with the power and lights would need to be arranged differently so this hotel would have to decide when fitting out the rooms if they will forever be a twin bed room with beds far apart. Put some large sheets over the two twin beds and you have a double instead of a twin. Change the bed type and the twin room becomes a double room.

    • TimM says:

      I was going to say something very similar. If you have ever been on a cruise ship you would know that they magically convert two singles into a king with simply a change of sheets & duvet. However cruise ship cabins are designed for this with dual design placement of furniture and lighting.

    • Rhys says:

      Fair point

    • Alex Sm says:

      My partner and I often get a twin room just not to share a duvet 🙂 or just not to raise eyebrows in more conservative countries. If you genuinely need a twin, it is always easy to swap beds and bedside tables, creating a space in the middle

    • @mkcol says:

      Rhys is in for a shock should he ever go to Austria & get an “Austrian twin” 😀

  • AJA says:

    Interesting review. I think the hotel’s 4 star rating is reasonable, the public areas look a lot grander than the bedroom. A single basin and a fairly bog standard toilet (pun intended) in the bathroom and a small tv do not exude 5 star class. That said for a one or two night stay I think it would be ok. The pool looks decent too. The prices for 2 people seem to range between £145 and £185 per night depending on whether breakfast is included and whether you have a balcony as well. Max £175 with breakfast but no balcony. That makes breakfast £35 for 2 people, not cheap but a fair exchange for the apparent spread on offer.

    Interesting use, too, of the word amiss regarding the price of booze, I think it would be remiss of me to point out that remiss would be a better choice 🙂 I would say amiss is more suited to saying the decoration of the bedroom leaves something amiss in comparison to the style of the public areas of the hotel.

  • TimM says:

    The service wasn’t mentioned (other than check-in). In typical HfP style there is total focus on the hard product rather than the soft. To me, a hotel is only a building. What makes a great hotel is how it is run and that can change drastically between visits.

    • Yuff says:

      But service is down to the reviewer’s perception and as you point out can change drastically.
      The hard product less so.

    • Stu says:

      I totally agree … I’m much the same way a flight from say the UK to Doha can be outstanding one day yet unremarkable the next.

      We stayed in three different hotels during one trip last year, all were materially outstanding, however the one that sticks in my mind was the first where all staff, without a single exception, were friendly and highly professional, even the cleaners bid us ‘Kalimera’ each morning. Service undoubtedly makes or breaks, and is a big part of any experience.

      • The Savage Squirrel says:

        True, but a lot of service reflects a moment in time with an individual and is not really relevant to somebody else’s experience – not that useful for a review – while hard product is likely to reflect a reader’s future stay. Service is only worth mentioning where there are clear system-wide experiences (whether lack of training for all staff, structural issues that prevent staff doing their job well, or conversely universal high standards of training and focus).

    • Rhys says:

      Service was average, which is why I didn’t see the need to mention it!

    • TimM says:

      There are measurables, the most obvious being the guest to staff ratio. Less obvious is average length of service at that hotel – a good hotel management retains well-paid staff while a terrible one has a high turnover of low-paid staff.

      Food & service are the most import factors to me. Views, as lovely as they may be, one gets accustomed to almost instantly and a room is only for sleeping, washing and changing in – ready for the theatre of the hotel.

  • CF Frost says:

    Is that David Miliband in the hall of fame (middle row, far left)?

    The glory days were possibly in the past..

  • Wally1976 says:

    Thanks for the Gibraltar tips section Rhys, heading there in 2 weeks (staying at the Holiday Inn Express) and can’t wait. We were supposed to be going in February last year and booked it almost a year before that with our last ever Lloyds upgrade voucher!

    • Rhys says:

      Enjoy!

    • SammyJ says:

      If it’s your kind of thing (we went with teenagers) there’s a great escape room right behind the HIX – that was the main attraction for our kids when we ended up there in 2020.

      • Wally1976 says:

        Thanks Sammy. We’re managing to ditch the kids for this trip and it’s just me and my wife. Quite fancy this, though, so may see if she’s up for it :-).

  • Peter K says:

    Isn’t it tarmacked?

    • Peter K says:

      Very comprehensive review as well. I enjoyed it.

    • David says:

      While roads in the upper rock are tarmacked, the pathways (generally) are not. Some are gravel, others have paved sections, some are just rock/earth, etc.

      • Londonsteve says:

        Indeed! Beware when taking the ‘nature walk’ that is marked on the nature reserve map. The stretch between the cable car and the siege tunnels for much of the way is an uneven footpath for which walking boots are advisable, the bigger issue is that when I was there in June of last year it was frequently overgrown and there were some diabolically steep, rock strewn stretches that would be utterly impossible for the infirm or most young families. This surprised me as it was not marked as a challenging route on the map, it might even have been marked as ‘moderate’ or ‘easy’. It certainly wasn’t for much of the way and I was relieved to be back on paved paths again. I get the impression the taxi ‘Rock Tour’ trade is not self-interested in making the rock too easy to explore independently. I was surprised to be stung for the £13 entry fee even if all you wanted to do is walk and not enter any attractions.

        • Peter K says:

          I meant “isn’t it spelt tarmacked, not tarmaced” bit I can see how that is not clear from my post.

          Good info worth knowing though!

    • @mkcol says:

      Yes, it is.

  • Stuart says:

    Went in 2012 and 2015. The service was much better in 2012 however the rooms weren’t the best. The hotel was getting refurbished in 2015 when I went and I had a brand new room that looked exactly like the ones in your picture so they haven’t been touched since then. I did however enjoy the pool. Spent my mornings exploring and then back to the pool on the afternoon as there’s a little pool bar there too

    • David says:

      In my experience the pool doesn’t get much road noise, etc, and not much pedestrian traffic up Europa Road, so not too much overlooked either.

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