British Airways launches new refundable ticket types – but only via travel agents for now

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• Nick says:

  28 Feb28 February 09:25

  Slight correction Rob… these are not YET available via ba.com – they will be soon. They were originally intended to replace BWC (which some considered ‘too generous’) before Christmas but sensibly they decided to roll back on that at the last minute as the latest covid wave hit confidence. It’s fair to assume they will eventually, the important question is when.

  • Rob says:

    28 Feb28 February 10:11

    Thanks Nick, will adjust.

• Dubious says:

  28 Feb28 February 10:23

  Maybe I am misreading the tables but it looks like the cost to add either ‘Select’ or ‘Select Pro’ is the same. In which case why would you ever choose ‘Select’ when the ‘Select Pro’ is possible?

• Sarah says:

  28 Feb28 February 11:27

  Do you think there will be notice of the time period before vouchers are no longer given out? I have flights booked to New York for end of June and hoping BA will cancel. If they don’t, I’d take the vouchers but don’t want to miss out on vouchers if they are just withdrawn one day with no notice.

  • Bagoly says:

    28 Feb28 February 11:46

    I am thinking that Book With Confidence is fixed if it was in force at the time one made the booking?
    There is a limit of travel date until 2021/08/31.
    So I don’t think they can withdraw it for flights already booked, with travel date up to 2021/08/31.
    Withdrawal would be only for new bookings?

    • Chris Heyes says:

      28 Feb28 February 12:23

      Bagoly Yes if you booked when “Book With Confidence” was in force that’s the contract you have with BA regardless of any new terms that come into force.
      I should add that also it would not matter if t & c say to the contrary.
      from a very reliable source.
      There are instances when BA have introduced changes after you have booked
      ie meals withdrawing after you’ve booked a few years ago,but when pushed BA have seen sense before court

  • Nick says:

    28 Feb28 February 12:40

    @Sarah BWC is embedded in the fare rules for all tickets bought while it was in place, so no need to worry about that. There will come a time when it stops being available for new bookings, but existing ones won’t be affected.

    • Sarah says:

      28 Feb28 February 18:52

      I don’t know if it’s on the ticket as the flights were changed from June 2020 to and new location Feb 2021 and then to new location again for June 2021. The original was booked pre-pandemic

• George1976 says:

  28 Feb28 February 11:27

  I’ve no idea if this is representative of companies in general but I’ve already been told that even in 2022 the travel budget will be no more than 50% of pre covid levels (my company has done ok over the last 12 months or so). Client visits (all based in the U.K.) will be allowed as usual, so it won’t impact customer relationships but internal meetings to other offices (mainly in other parts of Europe, outside of the U.K. and therefore more expensive than customer visits) generally won’t be allowed.

• Anna says:

  28 Feb28 February 15:45

  Glad you got it back and good luck at T-355!

• Imane says:

  1 Mar1 March 22:18

  First, it could be good if British airways proceeds to refund the cancelled flight from last year. I bought a flight to my mom for may last year via a travel agent in Algeria. I am still waiting for a reimbursement. He called me 2weeks ago saying that BA sent them an email saying that they will start the reimburssements. I am still waiting. I contacted them many times. Each time they said, I need to contact my travel agent. When I contact the travel agent, they told me, they are waiting for BA. Before this pandemic, I thought that BA would never let their clothes ents without reimburssements. And I am still waiting.

  • Rob says:

    1 Mar1 March 22:29

    I’ve got some bad news for you. The travel agent has your money – indeed, will have had it months ago, and is not being truthful to you.

    BA is now paying refunds within 24 hours of requests being made.

    Unfortunately, your contract is with the travel agent and not with BA, and there is nothing BA can do to help you get your money back.

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