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EXCLUSIVE: the new British Airways cabin crew pay offer revealed – big cuts for legacy crew

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British Airways has just given cabin crew details of the new contract and pay package for staff at London Heathrow which they must accept if they wish to remain with the airline.

It is VERY grim reading for legacy Eurofleet and Worldwide crew members, many of whom will have to accept a substantial pay cut of up to 50% if they wish to remain.

What is the new British Airways cabin crew package?

BA is promising an OTE package of £24,000 for standard crew.   This comprises basic pay, flight pay and other allowances.

the new British Airways cabin crew pay offer revealed

There is the potential for extra income on top, such as commission from in-flight sales.  There is a contributory pension scheme and optional health and insurance benefits.

It is worth noting that the unions have often claimed that British Airways ‘OTE’ figures are more than the majority of crew receive.  For example, the £24,000 figure includes the allowance that crews receive to pay for food in hotels whilst travelling.

Initial feedback is that even existing Mixed Fleet crew will be taking a cut in overall pay and benefits on this new contract although the exact figures are not available.

The contract allow for 30 days of annual leave, but this includes public holidays.  The equivalent for an office worker would be 22 days holiday, given that there are eight public holidays each year.

For clarity, there will be no ‘zero hours’ contracts offered.

What grades are available?

The new structure has only two grades.  A substantial number of existing senior crew members will be required to downgrade to the level of ‘basic’ crew if they wish to remain.

  • Manager – leading a team of up to 21 cabin crew members
  • Cabin crew – standard crew roles

Some short-haul flights will have no managers on board.

Managerial crew must be willing to take on standard cabin crew roles on certain flights if required.

Crew must agree to work in departure and turnaround roles inside Heathrow if required.

New British Airways cabin crew contract

What aircraft will be flown?

All cabin crew will fly a mix of long-haul and short-haul services.  

This will force many existing legacy crew members to resign.  Eurofleet (Heathrow short-haul crew) are unlikely to want to move to spending large amounts of time away from home.

Worldwide (Heathrow long-haul crew) are often based outside London – some even live abroad – and commute to London for each of their 3-4 monthly flights.  This lifestyle is not possible if a short-haul requirement is added.

One upside of combining the fleets is that those who remain will be able to bid for flights across the entire network.  At the moment Heathrow crew are restricted to the routes allocated to their particular fleet, ie Mixed Fleet, Eurofleet or Worldwide.

All crew will be licenced on the A320 and Boeing 777/787 family, with an additional third type on top – either A380, A350 or Boeing 747.

Conclusion

In general, this is what we expected to see – and, for legacy Heathrow crew, it isn’t pretty.  I would expect the majority of Eurofleet and Worldwide crew, who by definition have at least 10 years of British Airways service, to refuse to accept the new contracts.  Most will find it financially or logistically impossible to continue.


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Comments (499)

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  • BJ says:

    What if all of them, including mixed fleet, refused to sign these new contracts and left BA with no cabin crew at all after the deadline passed?

    • insider says:

      then I imagine BA would cancel the 5% or so of flights they are flying and launch a big recruitment drive at even worse conditions than offered. And I’m sure there will be more than enough demand to fill the positions

      • BJ says:

        Multiple barriers there, not least residency. EU residents running out of time and I hardly see BoJo standing idly by while BA replaced their mostly British crew with EU crew.

        • insider says:

          at the same time, there will be a number of crew that have been laid off from other airlines (see Virgin, Norwegian @ Gatwick, ex-Flybe staff) and probably a whole wave of university graduates unable to get jobs. Spending a couple of years flying the world whilst the economy picks up again suddenly doesn’t seem that unattractive.

          Unfortunately, the likely impact of C-19 is that many people will end up losing their jobs, so there will be a glut of supply on the jobs market

          • Richard says:

            The Armageddon that is going to be the graduate job market for the next 3 years at a minimum is going to be unbelievable

    • AJA says:

      Then i think the 12,000 redundancy figure will either be significantly higher or the selection process will be significantly easier for BA’s HR team. It’s a tough position to be in but refusing to sign a contract basically says you’re signing your own resignation.

      I wonder if this new contract is the final contract or is it an opening negotiation bid? I can’t see the unions agreeing to this without fighting it. But that assumes the unions are even talking to BA, I read on FT they were still waiting for clarification whether it is legal for BA to announce redundancies and start the 45 day consultation period when staff ate on furlough.

      • insider says:

        i suspect this is an opener from BA. You wouldn’t put this out there so early in the consultation period and not expect it to change. If they’re smart, they might even come to a solution that improves the terms of the current mixed fleet crew and gets them on side, leading to a divide and conquer outcome.

      • BJ says:

        My suggestion wasn’t whimsicsl AJA. Typical industrial action is not going to be an option so they need some other strategy to put a spanner in the works. If there is any way they can get the upper hand on BA then that would be an advantage to mixed fleet too. Mixed fleet is the week point though, wouldn’-t take much for BA to buy their cooperation if need be,, and for a while at least mixed fleet is all they would need.

  • Andrew says:

    I personally will be doing all I can to avoid flying BA where I possibly can in future, they really have shown their true colours in this crisis to both crew and Exec members. And with the legacy crew gone, the charm of the uniquely british personal service that was the airline’s only redeeming feature will be gone.

    • mvcvz says:

      And I will personally endeavour r to fly with BA as much as possible. I’ll just have to miss out on tha alleged charm.

      • Mikeact says:

        So will I….. always annoying those that intimate never again. You just know it’s total B.S..

        • Andrew says:

          And so the BA sycophancy begins…..

          • Mikeact says:

            Sycophancy… ‘obsequious behaviour towards someone important in order to gain advantage’. Explain.

        • JJ says:

          Well Mike and Cvz, you just lost all credibility as far as I’m concerned. Enjoy the race to the bottom on your hard earned 241s!

    • Nick says:

      Couldn’t agree more with you Andrew. The way BA has behaved during this crisis has left me with a sour taste. I too will think very hard about flying with them again.

    • mr_jetlag says:

      I will personally… keep on flying on the appropriate airline for the route / price.

    • the_real_a says:

      A little like when airmiles was binned a few years ago the masses vowed never to fly BA again… I was looking forward to empty planes… alas.

    • Londonsteve says:

      Totally agree with you, Andrew. I’ll spend my Avios pile with IB on some long haul flying in Business. The fact that they will be spent with IB is almost more important than the destination for me, so I’ll tailor my travels around where IB flies to. It’s all a new experience anyway. The remaining crumbs can go to BA in the shape of last minute RFS redemptions, but only if I’m also carrying a suitcase, otherwise the LCCs win on price, unless it’s ultra high season and there just happens to be a reward seat going at the last minute. Won’t make any effort to collect Avios, if I pick up any incidentally without altering my spending patterns then so be it, I’d rather pay cash to fly Wizz or any of the ME3. Or LOT. Or Bulgaria Air. Bye bye BA, it was over for me when you started charging 6 quid for a GnT served with a snarl.

      • Andrew says:

        Good good. BA think they are holding all the cards and can hold that crew to ransom, but of course we as customers really hold all the cards – no customers = no airline. BTW, maybe better not to even spend your Avios with IB, but another One World carrier outside IAG so it costs BA more to put you on that flight.

      • Nick_C says:

        Great idea. Fly with Iberia instead of BA. Or Aer Lingus. LOL

        You do realise they are just different brands of the same company.

        You think the IB brand is more ethical than the BA brand?

        • Londonsteve says:

          I fully realise IB is part of IAG, this is the reason why I can shuttle Avios between the schemes. IB is no more ethical, it’s the same company after all with the same CEO, but it’s forced to conduct itself with greater decorum due to more stringent employment legislation in Spain, IAG has admitted to this in so many words. The government in Madrid won’t allow them to play games with IB staff, so the axe falls where it can – on the legacy crew at BA. Quite apart from that IB’s hard product will continue to be vastly superior to BA until the point comes when all BA metal is fitted with the new club suite (how long will that now take?), the food on board and in the lounges is many multiples better (this is Spain we’re talking about, to be expected), last but not least IB redemptions don’t attract the rip off surcharges BA applies. In some cases it’s almost 50% cheaper to fly IB Business a similar distance compared to Club World. The fact that I don’t want to give BA my miles is the cherry on the cake. Yes, the revenue goes into the wider IAG pot, but, I get double value for my miles and cash. Have you tried the Velasquez lounge at MAD? No? If you had, you’d never want to fly with BA ever again, either.

  • Sebastian S says:

    This is just awful. I am so very sorry that British Airways is behaving in this way and taking advantage of Covid to so brutally restructure the company. Yes, undoubtedly, a restructure had to happen and yes jobs were inevitably going to be lost but this is brutal, unnecessary in this form – and above all morally wrong.

  • Martina says:

    Many crew will have to accept a 75% cut in pay actually and the conditions are terrible. In fact without the “potential” meal allowances etc this is barely UK minimum wage. BA have gone too far this time and the dubious morals of this company worry me for the future of business and large companies in general. If they get away with it then the gap between executive pay and the “workforce” will continue to increase. Remember is not just crew that will suffer, it is every staff member at BA that will be affected by similar enforced (not negotiated) changes in contracts.

  • AJA says:

    This sounds pretty harsh at first glance and I can’t see many crew accepting a pay cut of up to 50%. How many crew will be taking that much of a cut though? You would have to be pretty senior or have worked for a long time to be facing that sort of cut. I can see most legacy crew will be affected and that there are some crew that will be affected this severely but is it 80% or 20% of the legacy crew facing the 50% cut?

    I also note that you say there are only two grades. That suggests that the legacy crews had many more grades. I can see why this is attractive to BA and very unattractive to crew.

    I guess the 12,000 selected for redundancy will be coming from the many legacy crew for whom applying to work on this new contract will be very difficult it not impossible to afford.

    They’re caught between a rock and a hard place; accept this new deal or face the prospect of trying to get another job in the middle of this Covid-19 crisis and the likely recession that we are facing.

    I feel very sorry for all BA cabin crew and other staff facing redundancy or this awful new contract.

  • Lady London says:

    Are the crew supposed to be paying British Airways in order to work for BA? that’s what this looks like. Out of pocket expenses for hotels downroute CANNOT be touted by BA as ‘take home pay’.

    I am really quite horrified by this. Given the very long term loyalty some staff have shown.

    What will they do with pilots next? I’ll bet the pilots’ union will regret losing their bottle, lasy year, and letting their fair and civilised instincts take over last year, soon.

    • JAXBA says:

      “Out of pocket expenses for hotels downroute” – BA would still be paying for the room, but not meals downroute. Or rather, the allowance for that is included in that very low headline number.

      • Chrisasaurus says:

        So if that’s correct they are essentially rolling up their per diem and calling it OTE?

    • J says:

      “very long term loyalty some staff have shown” – but you are only really showing loyalty if you turned down a comparable alternative at another airline. Surely sticking with a job because they pay you more than their competitors would is in the staffs own interest as much as the company. Or am I missing something?

  • Richard says:

    Well if you are a BA shareholder you won’t be complaining with that offer. Certainly a serious attempt to cheapen the costs.

    I’m not sure cabin crew should be on 50k+ but for a job that means you have to be London or near London based, the take home pay BA are proposing is clearly very low. Too low.

    At the end of the day cabin crew are the people who are paid to be an effective last resort between safety and disaster, getting that wrong because a load of the right people for the job needed to make more money than a near poverty wage is.. uncomfortable

    • insider says:

      are you saying that if you get paid less, you are less good at your job? Or even unable to do the job? I don’t think that is correct. I trust the cabin crew on Ryanair as much as I do on BA. I don’t think either of them are any better or worse than each other.

      • Richard says:

        No, it is the staff that don’t come back because this contract is too cheap for them, and get replaced by someone else worse. And if all your new staff at whatever the very poor wage can get you aren’t very good..

      • JJ says:

        Well more fool you then. Four different languages doesn’t go well in an emergency. Six if you include the flight deck crew!

      • Nick_C says:

        My European friends speak better English than many English people.

  • Lady London says:

    Ryanair staff live all over Europe and commute to work too.

    At least this means some staff might qualify for the more decent unemployment support from some of the EU states if they commute from them.

    The thing is, we’re seeing it now for airline staff. Some other types of worker, perhaps even some of the more privileged types of professionals that have had the good fortune to work at home during this crisis, may also become vulnerable if measures have to continue too long, including possibility of a more deadly second wave in winter.

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