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Review: back in the First Class Lounge at London City Airport (and you thought it didn’t have one)

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This is our follow-up review of the First Class Lounge at London City Airport.

You may not know that London City Airport has two lounges tucked away in the private jet terminal (‘Jet Centre’) next door.  The Business Class Lounge costs £35 and is a standard airport lounge experience, requiring you to head back to the main building for departures.  The First Class Lounge lets you use a private security line and be driven to your aircraft.

Anika reviewed the First Class Lounge here.  I finally got to try it on Friday.

London City Airport First Class Lounge

For clarity, I paid for my wife and myself but I did not have to pay for my children due to our relationship with the Jet Centre team.  It was money well spent to avoid City’s departure areas on the Friday night of half term – last time we used City on a Friday we all had to sit on the floor.

It was a genuinely civilised experience.  It isn’t flash (don’t come here looking for Johnnie Walker Blue or Dom Perignon) but there was never more than one other group in the lounge for the time we were there.  They even let my kids – but not the parents – put on hi-viz vests and have a look inside one of the private jets parked up.

When it was time to go we went through the private security channel and were driven to the steps of our BA plane, which was very cool.  Note that BA’s JFK flight is excluded due to the extra security rules for US departures.

Is this a cheap experience?  No, not at £95 per person.  Is it ‘worth it’?  Well, there are different definitions of ‘worth it’, of course.

It helps if you’re a bit of a lounge / aviation geek.  It’s a no-brainer if you charge your work by the hour and can fit something in before you fly.  Put it this way … I’d rather pay £95 for this and fly in Economy (which we did) than pay for Club Europe and have to use the standard City Airport procedures.

My only caveat is that, if you have checked luggage, you need to drop it in the main terminal as usual which is a bit of a pain.  The Jet Centre team will pick you up from the airport bus stop afterwards.  It is FAR smoother if you are on hand baggage only as you can then head directly to the Jet Centre and avoid the main building.

Anika’s full review of London City’s First Class Lounge is here.  Anika also did a 60-second video which is on YouTube here.

One lounge photo is above.  A full set are on our Instagram page (I couldn’t photograph the car or the security set-up.)

You can book the lounge here – it MUST be done in advance so that your passport details can be cleared.


Getting airport lounge access for free from a credit card

How to get FREE airport lounge access via UK credit cards (April 2025)

Here are the five options to get FREE airport lounge access via a UK credit card.

The Platinum Card from American Express comes with two free Priority Pass cards, one for you and one for a supplementary cardholder. Each card admits two so a family of four gets in free. You get access to all 1,500 lounges in the Priority Pass network – search it here.

You also get access to Eurostar, Lufthansa and Delta Air Lines lounges.  Our American Express Platinum review is here.

You can apply here.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Preferred Rewards Gold is FREE for the first year. It comes with a Priority Pass card loaded with four free visits to any Priority Pass lounge – see the list here.

Additional lounge visits are charged at £24.  You get four more free visits for every year you keep the card.  

There is no annual fee for Amex Gold in Year 1 and you get a 20,000 points sign-up bonus.  Full details are in our American Express Preferred Rewards Gold review here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

HSBC Premier World Elite Mastercard gets you get a free Priority Pass card, allowing you access to the Priority Pass network.  Guests are charged at £24 although it may be cheaper to pay £60 for a supplementary credit card for your partner.

The card has a fee of £290 and there are strict financial requirements to become a HSBC Premier customer.  Full details are in my HSBC Premier World Elite Mastercard review.

HSBC Premier World Elite Mastercard

A good package, but only available to HSBC Premier clients Read our full review

Got a small business?

If you have a small business, consider American Express Business Platinum which has the same lounge benefits as the personal Platinum card:

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

You should also consider the Capital on Tap Pro Visa credit card which has a lower fee and, as well as a Priority Pass for airport lounge access, also comes with Radison Rewards VIP hotel status:

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

PS. You can find all of HfP’s UK airport lounge reviews – and we’ve been to most of them – indexed here.

Comments (98)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • N says:

    *to* seville!

  • Olly says:

    OT- any advice is greatly appreciated, has anyone had experience of Amex Platinum travel insurance claim, due to a friend’s wedding abroad being cancelled, for the air fare and accommodation fees? I would rather have put the money to somewhere I wanted to go than put up for a week there, if possible.

  • Jack says:

    OT but need to get a confession off my chest, I just did something I promised I would never do and paid £352 in BA seat selection fees (88 each, each way) – I got panicky as the cabin appeared to be filling up (Gatwick 777 with 32J) and after our last trip I fell in love with the (previously much feared) middle pair so have gone for 3E/F as 4E is the bassinet seat. Not relevant to anything here but feel a mixture of pleasure at not having to rush to check in at T-24 and guilt at shelling out the ££…. ☺️

    • Genghis says:

      I think BA saw you coming

    • BJ says:

      Groan…Never failed to see a middle pair available at T-24h . I have also seen cabin crew help reseat pax when their CW seating assignments didn’t work for them.

      • Jack says:

        Not sure why I thought posting on here would make me feel any better 😂 Never mind!

        • BJ says:

          Reserving the seats made you feel better though and that is all that matters. It also bought you peace of mind from now until your flight. You can obviously afford it or you wouldn’t have done it. There are no bad decisions if they are the right decisions for you, regardless of what others here think.

        • Leo says:

          I’m with BJ on this. Just relax and forget the fee. It’s gone now and you’ve got the seats you want. I’ve paid to get seats on the upstairs of a 747 before. Enjoy your trip.

        • Peter K says:

          I’ve paid to reserve seats before as my wife hates fitting and knowing we’d get decent seats made it with the cost for me. As said, the peace of mind is invaluable.

  • Prune says:

    O/T
    Could someone post the gold to platinum upgrade link.

    Many thanks

  • Rob says:

    Indeed it will. More coming soon.

  • Shoestring says:

    O/T this is meant to be for Ubereats – worth checking on Uber taxis?
    [£5.00 off UberEats when you checkout with Mastercard.
    Use code BRIT2019 when checking out using your Mastercard on UberEats app.
    Valid until 23h59 24/02/2019 for the first 50,000 users.]

  • ShouldntCare says:

    Bits – Bit of a lengthy post but would appreciate any input!

    So I only noticed this now, but Iberia decided to ‘clawback’ the unused avios from the 9k / flight offer from last year. I’m currently on negative 9k avios. However, I had actually spent these avios before the December deadline (previous night at 23:58) and have the booking reference with timestamp. Things to consider:

    1-Yes, 23:58 GMT is different to Madrid but nowhere in their T&Cs e-mail did they say ‘Spend before December CET” (however, they flaunt T&Cs all the time, so I don’t know if this matters)
    2-E-mailed but they recommended I call the customer centre (I shudder to think of this as they tend to be appalling)

    Questions:
    a) Is it worth the undoubtedly long and painful process to challenge this? I spent the avios minutes before the deadline (in UK time). Can I challenge the fact that their original & reminder e-mails stated nothing on timezones? Has anyone heard of anyone being successful recouping these avios from Iberia (I remember lots of brazen statements by HFPers threatening legal action ‘if they were affected by this’ ‘Iberia can’t just change the rules’ etc.)

    b) I happen to have more than one passport. Thinking I could just open another Iberia account with my new passport # (Physical address can also be expressed in a different way…). Would this be ‘wrong’? Chances of getting caught by Iberia? The only thing that concerns me is combining my account with my BA one which would effectively now have 2 Iberia accounts associated to it…not sure if that’ll instantly flag within the system.

    Any help would be greatly appreciated! Thanks.

    • Rob says:

      You have zero chance challenging the time zone because that is illogical – you can’t change the rules based on where someone is. We’re not extending our current competition by 5 hours so a Miami resident can get in before midnight local time.

      I had a similar case a while back where a reader lost some Etihad miles because he left it until the expiry day to make a booking, but Etihad wiped his balance at 8pm UK time (midnight UAE).

      • ShouldntCare says:

        Thanks for your answers both.

        @Rob: I guess if you specify the timezone as part of the conditions then it would make sense. Otherwise it’s up for interpretation?

        Also, any thoughts on my second question regarding opening a new Iberia account / issue in combining my BA with two accounts?

        • Rob says:

          I don’t think any right-minded arbitrator would expect a clearly foreign-run business to adjust its terms based on your time zone at the time. You then open up even sillier cans of worms – what happens if I have a UK-domiciled account but am in New York on the day? Should I get the extra 5 hours?

          No real insight into the other thing.

  • BJ says:

    OT: Hilton Aberdeen TECA opening soon. Has spa, leisure facilities, business lounge and airport shuttle. Yet more very cheap weekend nights to flip during promotions 🙂

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