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An intriguing hint about the new British Airways Club World business class seat

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As most Head for Points readers know, British Airways is launching a new Club World business class seat this year.

It will debut on the A350 fleet when they are delivered, with retrofitting commencing at the same time on the Boeing 777 fleet.  By Christmas there will be six aircraft with the new seat.  Oddly, they will not be used to fly on ‘flagship’ routes such as New York because there is no First Class on the A350.

My expectations for the seat are not high.  My money has been, at best, that we get the Iberia seat on their A350 fleet which I reviewed here.  BA has confirmed that the TV will be fixed to the back of the seat in front, which supports the Iberia thesis.  Everything we know about the way British Airways behaves leads to that.

British Airways BA 777X 777 9X

And yet …..

British Airways has launched a questionnaire via its Future Lab customer panel to shape the name of the new seat.

Let’s ignore, for a second, the fact that asking people to suggest names for something that they haven’t seen is not necessarily sensible.

Four concepts are presented:

Name it in a way that describes the product

Name it with a model number, like an iPhone (eg Club World XIX as it will launch in 2019)

Name it using a random word pulled out of the air (eg Club World Vector, Contrail, Ventral)

Name it using an evolutionary phrase (eg New Club World, New Generation Club World)

 Here are the examples for the first option:

This is very interesting.

We have to assume that whoever set this questionnaire has seen the new seat.  This means that ‘Club Suite’, ‘Club World Suite’ and ‘Club World Space’ are being seriously considered as names.

Now, there is chutzpah and there is chutzpah.  I doubt even the most confident marketing guru would call the new Iberia business class seat a ‘suite’.  The same goes for the American Airlines seat.

Yes, they are very impressive.  Yes, I like to fly them and I would be happy if British Airways introduced them, but they are not ‘suites’ in the sense the word is used now.

In 2019, a ‘suite’ on a plane, if you follow the definition used by Qatar Airways with their business class Qsuite:

Qsuite

….. has a door which opens and closes.

See also the new Emirates First Class Suite which – spoiler alert – I am flying on Thursday and am quite excited about:

Emirates First Class Suite Boeing 777

Whilst it seems hard to believe, there is a chance that British Airways is really planning to launch a Club World ‘suite’ with a door.  This is a phrase I never expected to write.


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Comments (173)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Mark2 says:

    ‘Suite’ is a pretty elastic term in hotels too!

  • Max says:

    OT: Just triggered the 241 voucher on my BAPP. If I cancel now to get a pro-rota refund of the annual fee, do I get to keep the voucher?

    • LewisB says:

      Yep. They may tell you otherwise on the phone but it’ll stay in your BA Executive club.

      • Ben says:

        I hope all your HFPs are right! The lady was adamant I will lose the voucher…but I trust you all 😉

        • Jonathan says:

          They’ll also tell you that you’ll need the same Amex card to book with the 241, which also isn’t true. You will need to use an Amex card, just not the specific one.

        • Mark2 says:

          I have just cancelled one with 241 in place, bun the knowledge that BA may start enforcing ‘same card’ rule any time (simple change).

        • Mark2 says:

          *but in the knowledge

        • Rob says:

          You will be the first person ever if so.

  • LewisB says:

    OT – Email from Flybe confirming avios program to end on April 30th. New program to following promising to be “fit for the future and makes every trip more rewarding.”

  • Daniel Evans says:

    Club World Space implies no seat at all, just a void.

  • Anna says:

    Seems like fake news.

  • David says:

    We won’t get the Iberia seat as the Stelia Solstys doesn’t make an efficient use of space on wider cabins. The A350, 777 and the lower deck of the A380 are too wide to make the best use of the space with that seat.

    My money is on the Rockwell Collins (nee B/E Aerospace) Super Diamond seat that American Airlines and the previous generation of Qatar Airways are using.

    Interestingly, Rockwell have been showing off photos of a modified Super Diamond with a door. The Runway Girl Network has a couple of photos of that seat from last year.

    It would therefore tick the boxes of being an off the shelf design, commonality with Qatar (and AA), but modified enough to be a “suite”.

  • TheSkintTraveller says:

    OT:
    If you book a Hilton Hampton room using avios points, do you automatically get free breakfast?

  • Bah says:

    Ba are very disappointed in you, Rob!

    They sent an email about their Future Lab secrets being shared publicly…

    • Rob says:

      I’m not in Future Lab. The person who sent me the screenshots didn’t say anything.

      I’m seeing Alex on Friday (not 1-1 for clarity) so I’m sure he’ll let me know if he isn’t happy.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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