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EXCLUSIVE: We reveal the changes to British Airways World Traveller Plus premium economy

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British Airways has been touting improvements in the World Traveller Plus ‘soft product’ (food, bedding etc) for some time.

I’ve now managed to get hold of some information on what is coming as well as some not-seen-elsewhere promotional images of the new meal service.

The changes will come in two phases.  The first phase, starting on 1st February, involves the new food options.  The second phase later in the Spring will involve new soft furnishings and a brand new amenity kit.

New British Airways World Traveller Plus food

There will be three main courses to choose from, including one vegetarian option.

The starter and dessert will be improved and will no longer be taken from the Economy / World Traveller meal.  This puts BA on a par with Virgin Atlantic which serves a totally different meal in Premium.

Both the main meal and the second meal will be served on china and with ‘real’ glasses.  At present only the main meal uses glass.

New British Airways World Traveller Plus food

Here is another mock-up:

New British Airways World Traveller Plus food

The image below is a typical ‘second meal’ for a longer flight.   Hot food will now be guaranteed for the first time, instead of the pre-packed sandwiches often provided at present.

On shorter flights it will be a  hot hand-held snack and on longer flights you will get a hot meal tray, with a choice of two options, such as the one pictured below.

New British Airways World Traveller Plus food

I need to confess that I have never flown Premium Economy on British Airways, Virgin Atlantic or Norwegian so I am not sure how this compares to what the competition offers.  It certainly appears to be a major improvement on what BA is offering at present.

New British Airways World Traveller Plus food

Regular HfP readers will know that British Airways is rolling out a new World Traveller Plus seat.  It is currently being installed on the Boeing 777-200 fleet, initially on the Gatwick aircraft.  This is the smart-looking seat you can see in the photo above.  You will also find a version of the ‘larger TV’ seat on the A380, Boeing 787 and Boeing 777-300ER fleets, but not all of the Boeing 747 fleet.

These ‘soft product’ changes do not fully close the gap with Virgin Premium, however.

We did a comparison last year of British Airways World Traveller Plus vs Virgin Atlantic Premium, which you can find here.  In almost all respects, the Virgin Atlantic product is better.  Norwegian also offers an impressive Premium service which we reviewed here, although Norwegian is no longer offering lounge access on Premium Economy tickets unless you buy a flexible one.

New food may be welcome but, based on the analysis we did last April:

Virgin Atlantic offers free seat selection in Premium whilst BA does not

Virgin Atlantic has a 2.5 inch wider seat than BA

Virgin Atlantic offers dedicated Premium check-in desks, whilst BA does not

Virgin Atlantic offers priority baggage handling to Premium passengers, whilst BA does not

Virgin Atlantic has dedicated cabin crew for the Premium cabin, whilst BA does not

In my view, the best reason to book World Traveller Plus is to upgrade it to a flat-bed Club World seat using Avios.  

The cost to upgrade is the difference between a Club World and World Traveller Plus ‘100% Avios’ redemption plus any additional taxes.  New York, peak dates, is 120,000 Avios for a Club World return flight and 80,000 Avios for World Traveller Plus.  An upgrade from WTP is therefore 40,000 Avios return or 20,000 Avios one-way.  This is excellent value.


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Comments (104)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Joel says:

    To upgrade PE to Club World, does there need to be reward availability or just any Club World vacant seat?

    • BigSi says:

      Reward availability.

    • Rob says:

      Reward availability.

    • Polly says:

      Must be availability. So worth checking before you buy your PE ticket. Then upgrade after purchase. Plus pay difference in fees.

      • Walty says:

        Can you Part Pay with Avios on your PE ticket and still upgrade using avios to Club World?
        Thanks

    • Alan says:

      Plus remember you still earn TP and Avios on the underlying WTP ticket – there used to be issues with these posting correctly but never any quibbles about crediting them on calling BA if they didn’t come through.

      • Genghis says:

        And might even get J TPs…

        • Alan says:

          Got that once then they took them back a month later. GUV2 normally reliable for posting higher levels but UUA seemed to be less so from what I’d seen.

  • Tom says:

    “Virgin Atlantic offers free seat selection in Premium whilst BA does not”
    I’ve always used Club World check in desks when travelling WTP and never been turned away. Maybe I’ve been lucky and not had the embarrassment of being turned away and told to join the Economy queue!

  • Nick says:

    W/T Plus cannot be compared to Virgin’s PE. Their PE is effectively their Business class, and certainly BA’s Club beats that, especially seat-wise.

    • Rob says:

      You mean Norwegian? Price wise Norwegian is up against WTP, eg £800 to US East Coast.

    • TripRep says:

      Nick – Ridiculous comment

      BA market WTP as PE.

      VS PE prices are comparable to BA WTP.

      VS PE is not business class nor do they market it as such.

      • Nick says:

        BA has four classes, of which Plus is third from top. Virgin has three. If Upper Class is effectively their First, then my drift becomes more apparent. That’s all!

        • Stuart_f says:

          Well Ryanair only has 1 class so using your logic that’s equivalent to First?

          Virgin UC has always been marketed as a J product.

        • AndyW says:

          Upper class is business, they simply don’t have a first. Makes comparison straight forward. Personally Upper > ClubWorld and Virgin PE by a distance > WTP.

        • Doug M says:

          VS Premium and BA WT+ are clearly the comparable products. UC compares to CW.

        • TripRep says:

          Nick – “BA has four classes, of which Plus is third from top. Virgin has three. If Upper Class is effectively their First, then my drift becomes more apparent. That’s all!”

          No it doesn’t, however what does become apparent is your flawed logic. As other comments have alluded to 🙂

      • Jon says:

        To be fair it would be easy to imagine that Virgin PE is a different class to WT+ – the fact that they’re trumpeting an upgrade to a product that is still massively inferior to Virgin PE really drives home the difference. It really is the sweet-spot in the Virgin product offering, to the point where, for daytime flights, spending any sort of significant amount of (your own) money upgrading to UC is just stupid.

  • Nick_C says:

    I really liked the old BA PE seat. Very comfortable, good recline, lots of space, I could sleep well in it.

    I tried the new seat on a 787 in 2016 on a day flight to Montreal. Hated it. Hard and uncomfortable. The worst thing with the new seat is there is no leg rest, so all your weight is supported by the seat cushion instead of being spread. Never again. If I had to fly PE again, I would try AA or VA.

    • ADS says:

      i flew BA WT+ day flight LHR-Tokyo on a 787 in April, so i guess the new seat.

      i found it really uncomfortable – almost felt like the horizontal part of the seat was too long, so my knees were jammed into the seat. as Nick_C says, a foot rest would probably have helped.

  • Michael C says:

    We’re quite big WTP users (family of 3).
    Had a “big TV” WTP LGW-Orlando, totally impressed.
    Having said that, in April we had BKK-LHR with a screen smaller than my son’s Amazon Fire: the whole experience was like stepping back a decade.

    • Anthony Edwards says:

      We (couple with two young kids) don’t WTP any more.. We think it’s better for us in economy where we can put the arm rests up and the kids can spread out.

  • Mel Saunders says:

    Virgin offer but don’t guarantee priority handling of your bags if you travel Premium Economy. At least that what I was told when I queried the fact that our bags were last off the plane after travelling Premium Economy last year.

  • Doug M says:

    I know people go round and round on various aspects of different airlines on different classes. But the one I really find stupid is the seat is wider rubbish. “Virgin has a seat 2.5 inch wider than BA” Rob do you believe that? I may have a bridge you might be interested in.

    • Rob says:

      Those are the published numbers, I just repeat them.

      • Doug M says:

        Which diminishes the value of the real information available on this site.
        You know they’re not 2.5 inches wider. Both are 8 across on the 747, Do Virgin have wider 747s, are the Virgin aisles 10 inches narrower? If anyone paying for Premium honestly thinks their seat will be 2.5 inches wider than a WT+ seat they’re in for a surprise.
        I have no connection with either BA or VS as anything other than a passenger.

        • Rob says:

          I only ever once sat in a WTP seat and that was at Virgin’s training centre in Crawley, so my ability to offer first hand comment on this is limited!

        • Doug M says:

          I’ve done both, on more than one occasion, but wouldn’t claim to have tried all versions on all possible VS and BA aircraft. For myself with PE it’s choose on price and convenience, they’re just not that different. If it’s going to be Premium vs WT+ there’s not enough differential for any effort in my opinion. I’d probably tilt towards BA simply because of status with them, so I do get a free choice of the better seats anyway.
          Why did Virgin have a WTP seat at their training centre?
          Both airlines have some dedicated crew, and some pretty indifferent ones, I know what you meant 🙂

  • Wapps68 says:

    I think your article is wrong on the new seats. The new-new seats installed at LGW are different to the ‘new’ seats on the 380, 787 and 773. Your article suggests that they are the same

    • Rob says:

      That’s not what the article says. It says “you will also find a version of” the seat on the other planes – not the same (new) seat.

      • Wapps68 says:

        Thank you. I think the confusion is that you say:

        “Regular HFP readers will know that British Airways is rolling out a new World Traveller Plus seat. It is currently being installed on the Boeing 777-200 fleet, initially on the Gatwick aircraft. This is the smart-looking seat you can see in the two photos here.”

        The two photos show the new seat and then the old new seat, not both the new seat.

        • Rob says:

          Ah OK, in that case I got confused by what we had in our photo library. It isn’t easy to keep up …

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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