Big changes to American Airlines’ international flight destinations

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• Howard says:

  23 Aug23 August 08:23

  Rob – Thanks for the tip on merging. Very simple.

• Alan says:

  23 Aug23 August 08:31

  They keep changing their mind and not informing their CS reps of what they’ve decided. They announce it semi-officially via Marriott Insiders or FT lurkers but still nothing on their own website or in email to TP holders. The whole thing has been incredibly poorly handled by a major company.

  • Pangolin says:

    23 Aug23 August 12:03

    Agreed. And all this just emphasises how idiotic it was to merge the programs during the middle of the year.

• Alan says:

  23 Aug23 August 08:33

  Disappointing for EDI – new seasonal route to Philly to replace daily to NYC. I guess they’re feeling the competition from other airlines in the latter and there was hardly ever redemption space, but not a great change from a OW perspective.

• Dave says:

  23 Aug23 August 08:35

  Any Star alliance gold status to one world options.

• Caro says:

  23 Aug23 August 08:49

  Logged into my merged account and all my points are missing… showing Zero. . has this happened to anyone else? Amex SPG confirmed transfers in May/June and July of almost 13000. Not holding my breath I’m going to sort out very quickly.

• Aliks says:

  23 Aug23 August 08:51

  I still can’t sign in to my Marriott or SPG accounts – hopefully they will sort it out soonish.

• S says:

  23 Aug23 August 09:02

  Disappointing to see Manchester lose another route even after the Chicago route lost the 787 some time ago. Not Quite the northern powerhouse.
  Seems Manchester’s attempts to be more than tourist hub to sunshine destinations is not going well.

  Very few trans Atlantic routes left.

  the redevelopment of the terminals may help but a lot of lobbying needs to take place to increase flights as its is well below capacity.

  • shd says:

    23 Aug23 August 09:35

    Capacity at MAN is great but if there’s not enough demand it won’t help.

  • Doug M says:

    23 Aug23 August 10:25

    I flew MAN to PHL twice last year, simply because of price. Both times AA in business. The whole airport experience is rubbish. Signage to the car park, an official airport one was very poor, within the car park spaces were not clear and availability of spaces not indicated in any way, the car park itself whilst next to the runway was a long bus ride to the terminal, which was the other side of the runway. Within the terminal the check in desks for business were hidden around a corner in a crowded terminal, the desks themselves didn’t make it clear what they were, the electronic signs displaying I heart Manchester instead. Having got through this I then encountered fast track security being slower than regular, and full of families with children, that’s never going to be fast track, no problem with kids, it’s just not going to make fast track work if you combine it with families. The security itself was rude and inefficient. The BA lounge is fine and the flights were great, but Manchester doesn’t need lobbying, it needs fixing its attitude if it wants to be a business origin.

• Chris says:

  23 Aug23 August 09:03

  OT – cancelling an Avios.com booking

  Is there any free cancellation windows (24hrs cooling off or whatnot) or is it £35/pax from the moment you book?

  • Caro says:

    23 Aug23 August 09:53

    24 hour cooling off to get your £35 back

    • Roberto says:

      23 Aug23 August 10:28

      And you can do it online and it tells you what youre due back durring the process. This works within the 24hr window and after

      • Chris says:

        23 Aug23 August 14:10

        Thanks both

  • the_real_a says:

    23 Aug23 August 15:51

    If the contact center is closed at the point of 24 hour expiry, then you can call when they open again and still cancel for free. This is specifically called out in the T&C`s.

    This has saved me a couple of times in the past.

    • Polly says:

      24 Aug24 August 09:26

      Won’t they point out that you could have cancelled online within the 24 hour window? Useful,to know thanks, if we had IT failure at home then…

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