The new Club Aspire airport lounge is now open in London Gatwick’s North Terminal

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• Olly says:

  13 Jun13 June 05:50

  The old Aspire was great, a little haven of tranquillity, walking past the check-in and around to the left to the quiet zone. Food in the mornings recently went from bacon rolls to hot buffet breakfast and the few staff there was got on with the job at hand.We were there on Saturday morning and felt it had lost its charm to the extent we moved to the No1 lounge. The food was unimpressive though the sausages were enjoyable, and I’ve never seen so many staff though what the majority of them did I couldn’t say. It’s personal choice I know. Some might live the change.

• Mark says:

  13 Jun13 June 06:23

  Does anybody know if I book two rooms on le Accor hotels for Novotel if I get the points and status for both rooms or just the one I sleep in?

• oonagh cacioppo says:

  13 Jun13 June 06:30

  Can I take a guest flying with me into Aspire North Gatwick ? (Amex Plat therefore PP holder)

  • Rob says:

    13 Jun13 June 07:34

    Yes, via PP from Amex Plat

• Frankie says:

  13 Jun13 June 06:33

  Is anyone having any issues with the BA website in making avios bookings? I’ve been having issues for days. I keep trying to book a reward flight and I keep getting messages saying there is a technical issue on the site and to try later. Or if it’s not that error, I keep getting asked if I want a stopover (no matter where I am trying to fly to. Even GLA to LON is asking if I want a stopover!) and when I select NO it then just throws an error and asks me again if I want a stopover and this just repeats again and again until I give up. I’ve tried 3 different browers and the BA app on my phone is throwing the same errors.

  • LB says:

    13 Jun13 June 06:37

    +1

    • the real harry1 says:

      13 Jun13 June 07:41

      It was OK for me yesterday, though yes: the stopovers pop up was making an appearance. There are a couple of different pathways into making reward bookings on the BA site, so if one is throwing a wobbly, try going in another way, the page where you can choose left or right search box, try rhs/ clear cookies might help.

      • Frankie says:

        13 Jun13 June 10:04

        Harry where is ‘the page where you can choose left or right search box’? and what do you mean by rhs? I’m stuck in the stopover loop again this morning having cleared cookies

      • the real harry1 says:

        13 Jun13 June 14:35

        log in
        Home Executive Club
        Avios – our Club currency
        Spending Avios
        Reward availability tools

        You get to a page with:
        lhs Reward Flight Finder (search box #1),
        rhs Search and Book – check all availability and prices, including partners, for specific dates (search box #2)

        I’m suggesting you can different results whether you opt for lhs or rhs

  • Nick_C says:

    13 Jun13 June 06:54

    I’m having the same problem on the BA Web Site and the app.

    Although the Avios app works fine!

  • K says:

    13 Jun13 June 07:44

    You need to clear that particular page from your history. Are you using a Mac?

    • Darren says:

      13 Jun13 June 10:38

      Done that, still rubbish

  • Pareet Shah says:

    13 Jun13 June 08:30

    Yes. Had this for 2-3 weeks. Sometimes it eventually goes through to the page where it shows availability. I tweeted BA but all I got in response was to call them!

• Oli says:

  13 Jun13 June 06:33

  OT – as far as I understand, the Amex Platinum does not cover van rentals (no commercial vehicles per their T&C). Could someone recommend a good insurance for a van hire in the UK?

  • Lev441 says:

    13 Jun13 June 09:29

    If you’re talking about the excess insurance for a van, we used to use insuremyvanhire.com – had to make a couple of claims and never had any issues.

    • CC says:

      13 Jun13 June 11:06

      Do you declare these claims when purchasing insurance for you own car? I read that any claims on car/van hire insurance is logged on the same data base as what normal vehicle insurance claims are but not sure if this is true.

      • George says:

        13 Jun13 June 13:35

        The law is that if you have an accident (RTC) you have to report it when you apply for insurance – it is part of the same data that insurers share and they will use it to invalidate or refuse your policy if they can. Once that has happened life gets tough.

        However, excess insurance is most often used for non-RTC damage (I can’t think of a better way to put it but there is one) like a scratch or stone chip damage. This you wouldn’t traditionally report. I don’t know the exact distinction but claiming on excess insurance when you caught your door on a wall is not something that would require reporting when you are purchasing insurance IMO

• Alan says:

  13 Jun13 June 07:57

  Nice work, have dropped you an email re one way deals!

  • thehornets says:

    13 Jun13 June 07:58

    Harry.. am definitely interested in your one way hacks. Am looking to book SFO to LAX and LAX to LAS as one way trips soon…

    • TripRep says:

      13 Jun13 June 08:16

      Ping me an email, think my trick works for Florida, Nevada, Arizona and California.

      ps I’m not Harry 😀

    • AndyR says:

      13 Jun13 June 11:54

      Between those cities there is usually no one way fee anyway with Hertz or Avis.

    • TripRep says:

      13 Jun13 June 13:15

      Andy – true, but my trick doesnt work with them….

    • Lumma says:

      13 Jun13 June 16:31

      Triprep

      Does this one way trick have to be in the second state or can you drop off in a different state?

• David says:

  13 Jun13 June 07:57

  I used Advantage through Europcar last year in Las Vegas. Seemed fine, although every car hire operator was in the off-airport car hire centre, accessed by shuttle bus. Booking via Europcar means you get CDW and SLI by default (like in Europe), rather than the standard US scheme of having them separately.

  • Anna says:

    13 Jun13 June 10:16

    Though in Europe there tends to be a horrendous excess attached to any car hire insurance policy (1400 euros for our recent hire car in Nice, fortunately we have an excess cover policy).

• Optimus Prime says:

  13 Jun13 June 08:16

  OT – I’ll be flying MSY-LHR in February. Looks like doesn’t have any OneWorld or PP lounges. Is that correct?

  • Roberto says:

    13 Jun13 June 09:12

    Correct.. you may get a voucher for some fast food or booze. I flew AA outta NOLA and got neither

    • Optimus Prime says:

      13 Jun13 June 09:19

      Thanks, have just seen that’s what others have reported in both TA and FT.

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