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ViaVan launches in London with £3 Zone 1 rides

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ViaVan, a joint venture between Mercedes-Benz and US start-up Via, has launched in its ‘shared journey’ service in London.

From what I can gather, it is basically ‘UberPOOL with a minibus’.

A ViaVan will be heading in roughly one direction, say from Wimbledon to Central London, and will pick up people from ‘near’ their homes or wherever they are along the way.  Each passenger will be dropped off ‘near’ their final destination.

All rides will be shared.  The upside is very aggressive pricing – during the launch period, all rides inside Zone 1 will be priced at a flat £3.

I am pretty sure that this is not a service for me, but you may think differently.  There isn’t much of a website – see here – but full details are in the app.


How to get FREE car rental status and other benefits via UK credit cards

How to get FREE car rental status and other benefits via UK credit cards (April 2025)

If you hire a car in the UK, you can get special benefits (discounts, upgrades, free additional drivers etc) if you have elite status with a car rental programme. You can get elite status for free via certain American Express cards.

The Platinum Card and American Express Business Platinum

The Platinum Card from American Express and American Express Business Platinum come with two free car hire status cards. Your supplementary Platinum cardholder can also receive status in their own right.

From Avis, you receive President’s Club status in Avis Preferred. This gets you up to 25% off standard rates, a free additional driver and a guaranteed one class upgrade. For weekend rentals you will receive a two class upgrade, subject to availability.

From Hertz, you receive ‘Five Star’ status in Hertz Gold Plus Rewards. This gets you up to 15% off standard rates, a free additional driver and a one class upgrade, subject to availability.

Hertz also offers Platinum cardholders a 4 hour grace period on rentals. Your final day is treated as 28 hours, so a 1pm pick up with a 5pm return the following day is only charged as one day, not two days. We wrote about the Hertz / Platinum 4 hour grace period here.

The Platinum Card also comes with full car hire insurance with no obligation to pay for the rental via American Express. You can refuse any attempts to sell you additional insurance at pick up. This benefit has substantial value if you rent on a regular basis.

You can find more details on the two Platinum cards, and apply, in our full reviews linked below. You can apply here for the personal card and here for the business card.

The Platinum Card from American Express

80,000 bonus points and great travel benefits – for a large fee Read our full review

American Express Business Platinum

50,000 points when you sign-up and an annual £200 Amex Travel credit Read our full review

American Express Preferred Rewards Gold

American Express Preferred Rewards Gold is an excellent card in its own right. You receive 20,000 Membership Rewards points for signing up (convert to 20,000 Avios amongst other things), four airport lounge passes and £120 of Deliveroo credit. Even better, your first year is free.

There are two car rental benefits:

  • you receive Preferred Plus status in Avis Preferred
  • you receive a special package with Hertz – 10% off best available rates at participating locations, a one class upgrade for rentals of 5 days or more, subject to availability, and no additional driver fees

Find out more about the benefits of American Express Preferred Rewards Gold in our review. You can apply here.

American Express Preferred Rewards Gold

Your best beginner’s card – 30,000 points, FREE for a year & four airport lounge passes Read our full review

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Nick says:

    Go – thank you very much. I have used your code and signed up an received £20 of credit and believe you will have too. The app has now generated my code – nicholas8w6. Which someone can use. If HFP readers keep signing up using a code posted here and then paste their own, we will all end up with £40 credit which goes a long way at £3 per ride.

    nicholas8w6

  • Save East Coast Rewards says:

    TfL run a similar service, £1.50. They even have priority lanes on some roads. ????

  • ambient says:

    Re: viavan. I could be wrong but doesn’t this service already comprehensively exist? I think I’ve seen these big red things running up and down London’s roads picking you up from ‘near’ where you are, and dropping you off ‘near’ where you want to be, often by circuitous routes to pick other customers up?! And all for one low flat fare!

  • Gerald5b7 says:

    Here is another option for a promo code that will offer you £20 in credit –> gerald5b7
    Many thanks

  • Chris says:

    OT one (though it is BITS)

    Lloyds upgrade voucher – is it possible to have different classes for the outbound and inbound leg? Online you certainly can’t (it only offers the reduced avios when both legs are in the same cabin class)
    but is it something you can do by phone?

    • Tim says:

      You can’t do it online but you can phone up and do it by phone. You have to use the whole voucher in one go in a single booking so only upgrading a one-way only makes sense if you are travelling with another person so you can both upgrade one direction.

      I always travel as family of 4 and have done this a couple of times – Booked 4 one way CE RFSs over the phone to Avios and when it comes to debiting the Avios they manually adjust so that they fewer Avios are taken due to the voucher. They then manually remove the Voucher from your account too and can’t “half remove it” so everything has to be done in one shot.

      Avios phone line agents are great and have always understood how to do this. If you don’t book before avios closes you will have to deal with the idiots in the BA call centre and things may not be as smooth.

      • Chris says:

        It isn’t a single – not really, it’s a return trip I want but out in PE as there’s no CW or F and back in F – is that possible as far as you know?

      • Chris says:

        Scratch that, can’t use a lloyds upgrade voucher into F, has that always been true?

        • The_real_a says:

          You have never been able to upgrade to F in the 4 years i had the card. Mixed class redemtpions are fine via phone.

      • Alexey says:

        Question about upgrade voucher – if I have existing booking on Ba ( using avios ) can I use that voucher to upgrade it ? or it have to be booked on avios site ?
        also thinking about upgrading return leg only ( for 2 ) to minimize tax , is that possible or have to be one way bookings ?

  • JPV says:

    OT: Need to book a round trip from ORD to EDI in feb of 2019. I’m trying to travel as cheaply as possible, don’t mind travelling in Y.

    Is there any use for avios or amex MR points that can lower the cash cost of this journey while still giving a somewhat reasonable value?

    I’m aware long-haul economy is usually a no-go for avios, but I hadn’t realised quite how expensive BA fees are even ex-USA.

    Was thinking of amex > spg > AA but by my calc I would need 45k AA miles, which is 40k SPG points, which is 80k MR. Cash ticket is ~£500 so it doesn’t seem like a great value.

    Any clever alternatives I’m not thinking of?

    • John says:

      Try Aer Lingus ORD-DUB-EDI

      • JPV says:

        Thank you for the suggestion! I hadn’t checked Aer Lingus. Still looking like 0.55p per avios in the best case unfortunately. Perhaps I need to adjust my expectations

        • Chris says:

          Does it make a difference if you book on IberiaPlus, if availability exists

        • JPV says:

          Chris, thank you for the help!

          the fees for the BA routing are the same (more or less) on iberia plus.

          Can’t get the Aer Lingues routing to show on IB for any of the dates I’ve tried (unless there are some extra knobs to twiddle somewhere?)

        • FlyUpTop says:

          You may need to call up BA for availability on Aer Lingus, BA do not always show correctly or using the Avios platform.

    • Lumma says:

      Have you checked the cash fares on Norwegian from those weird airports in the north east of America direct to Edinburgh, then a cash or points redemption from Chicago to these airports.

      American, united and south west all seem to fly Chicago to Providence for example

    • The_real_a says:

      Price up delta redemptions as the dynamic pricing can throw up very cheap options if your dates match up. I had great value even redeeming on partners inc. virgin for very little cash.

  • Faithy says:

    OT Can you refer from BAPP to gold or gold to BAPP?

  • Tilly says:

    The £3 fare is only within zone 1? What about a fare zone 1 to LHR T5?

    • Rob MC says:

      When you go on the app the area that you can travel in is highlighted. I believe the zone 1 is only for the £3 fare.

      • Lochlann says:

        It’s showing as to or from zone 1 for me – I’m about 50 yards out of the service area so £3 is a bargain!

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