What benefits does Heathrow Rewards Premium membership get you?

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• Metty says:

  8 Aug8 August 06:53

  When similar articles have appeared over the last 2/3 years we’ve pointed out that Lufthansa Miles & More transfer points link is broken. Indeed, I have an email from HR saying ‘Lufthansa Miles & More is no longer a partner of Heathrow Rewards’. I assume this is still correct…. or are they back?

  • memesweeper says:

    8 Aug8 August 08:30

    Looks like it’s back for me — although I have no desire to send any points to test!

• SteveJ says:

  8 Aug8 August 07:08

  When does the higher earning rate kick in, mid transaction or after a few days?

  I.e. If you were to make a 1k purchase, would that whole purchase track at the lower rate and then the next purchase (same day? next day? more?) track at double points? Or will £750 track at the lower rate and £250 at double?

  • Paul says:

    8 Aug8 August 07:31

    You have to be upgraded before the higher rate kicks in and it will be days before it does

• Paul says:

  8 Aug8 August 07:41

  I havnt earned many HR rewards since 2018 when I first became a premium member on the back of several large ticket item purchases. I re qualified in 2019. HR were the only loyalty scheme which refused to extend membership during Covid and consequently I dropped out. Now when I occasionally wander around the shops, I am struck by how stupidly expensive everything is. Most booze can be obtained in my local Tesco for less than at Heathrow and in most cases now the is a real duty free in when you arrive so if I need anything I get it on arrival in my destination.
  For big ticket items, tax free shopping overseas seems to be the way to go. One of the very few benefits of Brexit and one I’d gladly sacrifice to get my FOM back.

  • Mikeact says:

    8 Aug8 August 08:15

    +1

  • mzb says:

    8 Aug8 August 09:12

    I disagree, you can get pretty good deal on booze. Typically 1L bottles will be selling (I buy mostly gin) for the same price as 0.7L found on the high street. Add to it a 10% discount from either Dufry or Reserve & collect (if you plan ahead).

    • Mikeact says:

      8 Aug8 August 18:51

      And I suppose Gin is normally higher % proof than the high street.

  • BA Flyer IHG Stayer says:

    8 Aug8 August 09:56

    Depends what you are buying.

    Most duty free is bought by visitors leaving the country whose first thought isn’t “I could have got it cheaper in Tesco” but “that’s cheaper than at home”.

    • Chabuddy Geezy says:

      8 Aug8 August 10:50

      Dufry 10% discount on booze and perfume can definitely move the dial a bit. Interestingly before Brexit some UK airport stores would give you a VAT free price even if travelling domestically, (I think VAT was paid but they discounted these sales.)

  • Jack says:

    9 Aug9 August 00:53

    Eliminating Duty Free on the luxury boutiques killed off the value at LHR

• flyforfun says:

  8 Aug8 August 09:12

  Tried to use my Heathrow Rewards card last time I was at T5. Lady at the counter at Itsu said they don’t accept them anymore, but I could send my receipt in if I wanted to. The robot teller at Boots just ignored it when I scanned it in. Anyone else having issues with it being accepted elsewhere or have I just been unlucky?

  • Rob says:

    8 Aug8 August 09:18

    Used mine as Costa in T5 arrivals and WHS in T5 departures last week with no issues.

  • Mr Benjamin Murphy-Ryan says:

    8 Aug8 August 10:06

    It has to be scanned usually in another machine at boots manned counters – haven’t tried in dining venues, but used to work

• DavidB says:

  8 Aug8 August 12:51

  Lost all my points last year because I’d not earned any for two years…two years during which COVID grounded most flying and LHR went through its massive melt down…every frequent flyer and hotel stay program suspended their inactivity clawbacks and protected elite status but not Heathrow Rewards.

• Mikeact says:

  8 Aug8 August 18:57

  Both ours were cancelled for the same reason…no exceptions. Who cares….we try to avoid LHR wherever possible. Gatwick or SOU over to AMS or CDG for a far better experience. Regrettably, we have little choice but T5 in Sept for a particular one off flight.

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