Get 30% to 50% off some avios.com ‘non flight’ redemptions

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• Tony says:

  8 Dec8 December 11:19

  I got a match on Accor Platinum too from HHonors Gold. Had a stay at the T5 Sofitel last week and have 5 upcoming Hilton stays (10 nights) which probably helped.

• Stuart says:

  8 Dec8 December 13:18

  Hilton diamond match for IHG spire gained through credit card signup bonus (60k) & virgin transfer.

  Took about 7 business days

• Majunga says:

  8 Dec8 December 15:52

  Than you Rob. Matched to Diamond from IHG Plat.

• Keith says:

  8 Dec8 December 18:14

  Applied Monday lunchtime with my Accor platinum which has had activity and matched to diamond by the morning so very happy.

• fbrj says:

  9 Dec9 December 07:53

  Got a match to Diamond. Was blue HHonors (no stays) and supplied Accor Plat. Initially matched to HHonors Gold. Wrote back saying I was “disappointed”. Just heard “after further review” matched to Diamond. I have just completed 12 nights at various Sofitel hotels in Asia and elsewhere – reminder of this seemed to do the trick!

• DW201 says:

  9 Dec9 December 12:12

  Interesting point to note:

  I am currently diamond with Hilton and nothing with anyone else (practically live in hotels for work). I messed up this year and put too many stays through 3rd party websites so was only going to get gold next year (less bonus points and upgrades 🙁 ). Was going to accept this but this promo pissed me off that with all my stays all you keenos will be higher status than me despite no stays (in hilton or IHG from the sounds of things) 🙂

  Wrote an email stating my displeasure about the stories on HFP and FT (and the 100k points promo I wasnt eligable for a few months back) and got an initial ‘jog on’ email back, replied stating that I was unhappy that my loyalty wasn’t being rewarded properly and today I get an email saying I am diamond till 2017 like the rest of you 🙂

  Always worth a cheeky email…

  • fbrj says:

    9 Dec9 December 14:42

    I can understand your frustration – but now I’ve got Diamond I will actively look at Conrad and Hilton, whereas before I wouldn’t have considered them and have stuck almost exclusively to Accor. So from Hilton’s point of view their matching is likely to generate new business that might otherwise have gone elsewhere. I am a 100% leisure traveller and although my Accor Plat initially came with an Amex card I now have earned Accor Plat in my own right. In other words my Plat status has been earned with my own cash – whereas yours (probably – unless your own business) has been provided by your employer. There are often two ways at looking at most “issues” – but glad your email did the trick – like mine!

    • DW201 says:

      9 Dec9 December 15:19

      Fair points! I do think that Gold would have been a pretty good deal (breakfast and lounge are available at this level) and would have separated those that have ‘earned’ it from those who have matched.

      Although to be honest my “frustration” was more jealousy that I hadn’t bothered to do the Virgin => IHG Spire transfer… (A similar feeling to my lazyness with the supercard or whatever it was called – ive already got a perfect exchange rate Debit card (N&P) so didnt bother with the trial assumin git would come out to everyone soon after 🙁 )

• TheHotelier says:

  9 Dec9 December 22:49

  I tired my luck with my IHG Platinum, sent a kindly worded email and received HHonors Diamond in return, very happy as I use the Manchester Hilton a lot. Many thanks, this is a whole new world!

• Peter says:

  10 Dec10 December 11:28

  Help please from the HfP community. Today is business day 9 and I have still not had a response from HHonors on my status match request (despite an automatic receipt stating “please allow up to 5 business days for your information to be processed”). I supplied all the requested information about my SPG Platinum status. I have just called HHonors customer care (UK) to be told that this particular status match request programme is being handed by email correspondence only out of Texas in the USA. Trawling through this thread I can see a couple of people seem to have either spoken to a relevant HHonors person and/or had one-to-one email correspondence with a HHonors employee and succeeded in pushing for a response and/or a reconsideration of their status match request. What should I do other than being patient? Thanks for your help.

  • Rob says:

    10 Dec10 December 11:37

    If you got the automatic receipt I would relax, they will get to you.

  • Louise says:

    11 Dec11 December 21:41

    Submitting my claim this morning, SPG Gold from Amex Plat – received reply tonight giving my Hilton Gold. 🙂

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