Bits: the £79 Tesco printer, Qatar Airways 2-4-1 sale, Emirates status match, M&C hotel sale

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• PJH says:

  14 Nov14 November 09:41

  +1. Short wait on the ‘phone due to volume of calls but the lady couldn’t have been more charming or helpful. Took less than a minute once I was through to CS.

  • harry says:

    14 Nov14 November 09:55

    Maths, assuming c£40 – fees & postage = c£30
    £79-£30=£49, net £19 for 3500 points = 8400 Avios
    £19/8400 = 2.26p
    But you used Amex to buy so let’s call it 2.2p

    • Flieduk says:

      14 Nov14 November 10:49

      You are actually one decimal point out: 0.2p

      • harry says:

        14 Nov14 November 11:20

        always was rubbish @ maths, thx for correcting it

    • Alan says:

      14 Nov14 November 11:20

      19/8400=0.22p, not 2.2p 😉

• vol says:

  14 Nov14 November 09:49

  bit confused – tesco website says only 49pts will be earned…? nowhere does it say 3500….or am I missing the trick? :-/

  • harry says:

    14 Nov14 November 09:56

    too late, that offer expired

  • Kathy says:

    14 Nov14 November 10:00

    The offer was last week, and only for around a day or so. The price then dropped by £30. This article is about using Tesco price promise to claim that £30 back.

    WIshing I’d jumped and ordered one now!

    • vol says:

      14 Nov14 November 10:00

      oh darn it.

  • Peter K says:

    14 Nov14 November 10:08

    The offer on points was last week when the printer was £79. The price has now dropped which is why can ask for refund but no bonus points now available at lower price.

  • The Urbanite says:

    14 Nov14 November 10:17

    The bonus points offer expired a couple of weeks ago.

• Mark says:

  14 Nov14 November 10:15

  Called but no luck. Stated that as I bought in store there is no guarantee. Anybody else buy in store and get refund?

  • harry says:

    14 Nov14 November 10:38

    In that situation you just call again, get a different agent, put on the charm and ask again without mentioning the first call.

  • EdB says:

    14 Nov14 November 14:11

    Tesco customer services (head office) told me to go into the selling store with receipt and ask CS there for a price match to Tesco Direct. Once there I noticed the shelf price was still £79, but undeterred went to the electrical department and showed them a screen shot of the £49 Tesco Direct price.
    Said they wouldn’t normally do it but as I’d been referred to the store by HO would on this occasion.
    I was concerned they would refund the original transaction and I’d lose my bonus CC points but no. Instead they took the printer from shelf, scanned barcode as item return at £79 and then reduced price sale at £49 – without using my clubcard. £30 refunded to my Amex.
    Thanks Raffles & good luck Mark.

    • harry says:

      14 Nov14 November 17:50

      Good result

    • CV3V says:

      14 Nov14 November 18:01

      My partner was in Tesco earlier so decided to ask at customer services about a refund for the price difference, got told that you can’t just return something because it has dropped in price and trying to do so was illegal (!) – they were politely given some on the spot training (and told to stop making things up!). The way Tesco staff make up the rules as they go along always amuses me, might in part explain their downward spiral (and that their fresh produce seems to go off after a couple of days).

      Quick call to Tesco Direct and all sorted!

    • Gill says:

      16 Nov16 November 21:23

      Which phone number are you using for store bought items?
      I rang the number on the receipt which goes through to a Glasgow call centre who said that nothing could be done over the phone – go back to the store with the receipt.
      I tried this but all they could offer was to return the printer and then buy it again at the lower price.

      • harry says:

        16 Nov16 November 22:30

        try Chat

• Dave says:

  14 Nov14 November 10:35

  Discovered my tesco direct account was linked to old clubcard acc, helpful lady merged. Points available as normal in Feb.

  Also have realised I paid for printer on now cancelled amex Gold, so doubt I will get that £30 refund (which as processed no questions asked)

  • MrCinnamon says:

    14 Nov14 November 11:48

    You should do, Amex should refund you. Call them and ask, they are always very helpful.

  • Paul says:

    14 Nov14 November 11:50

    You should do just call amex and get a cheque or have it transferred to another amex card account if you have one.

    • harry says:

      14 Nov14 November 12:10

      You will get a posted statement for your cancelled Amex a/c showing the £30 credit and asking you what to do with it.

• Lucy says:

  14 Nov14 November 10:46

  Thanks SO much. Great start to my weekend

• Eastland Staveley says:

  14 Nov14 November 10:51

  Does this work on the Canon Pixma too? Have they dropped the price of that instore has anybody noticed?

• oliuk says:

  14 Nov14 November 11:00

  Thanks so much, £30 refunded no questions asked 🙂

• MrCinnamon says:

  14 Nov14 November 11:47

  Yep, got mine a couple of weeks ago.

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