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British Airways to charge £15-£18 for ‘enhanced’ World Traveller meals

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Two weeks ago, a Head for Points reader sent me an odd market research survey he had received.  It wanted volunteers who were planning to fly certain BA long-haul routes this Summer because “BA is trialling a new service on a select number of routes … if you are flying on one of these routes, we (sic) may have the opportunity to take part in a special task with a cash incentive as a thank you.”

At the time I didn’t know what it was about.  Now I do.

From May 12th, British Airways is launching ‘paid for’ food in World Traveller on selected routes.  The standard meal will still be available if you want it.  However, you have the opportunity to pay up to £18 for an upgraded meal to replace your existing one.  These must be pre-ordered online.

The first wave will cover just Atlanta, Austin, Denver, Dallas-Fort Worth, Baltimore / Washington, Mexico City, Seattle and Phoenix.  My understanding is that the second wave is likely to include New York, Newark, Boston, Calgary, Chicago, Houston, Johannesburg, Miami, Montreal, Newark and Philadelphia.  In any event, they will only be offered on outbound flights initially.

It is not clear what quality of meal will be delivered for £15-£18.  If we look (again) at the last Club World main course I ate:

British Airways Club World main course

…. I doubt you would be able to convince many people that it was worth £15-£18 – although the fee covers three courses.

I’m not sure what you get these days on a long flight like Johannesburg in World Traveller but the difference between the existing meal and what I picture above cannot be huge.  After all, the BA website says that World Traveller serves “a delicious assortment of fine foods designed by world renowned chefs to keep your taste buds entertained throughout the flight”.

There will be five meals to choose from:

Gourmet Dining (prawn starter, beef main, chocolate ganache bar)

Taste of Britain (smoked salmon, pork belly, Summer berry pudding)

Great British Breakfast (bread , full English breakfast, cherry compote)

Healthy Choice (rice rolls, cod, Greek yoghurt / honey mouse / grapefruit carpaccio)

Vegetarian (goats cheese salad, polenta, lemon meringue)

This is not necessarily a bad idea.  Anything that offers passengers more choice is clearly OK.  My initial concern – apart from customers rejecting their £18 meal because it looks like the one above – is that they are poor value for money, especially as BA is saving themselves the cost of your standard meal.

The food will not be of Club World standard because it will be served on one tray and handed over in one go, rather than plated course by course.  The courses must also fit on the tray so you are presumably not going to get much more food than usual by volume.  I await the first photographs …..

If you are travelling on any of the routes listed above from May 12th, you will be able to pay for your enhanced meal online from April 23rd.


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Comments (68)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • vindaloo says:

    Presumably the enhanced meal will still be worse (at least in BA’s view) than the standard WT+ one, since otherwise you’d expect WT+ passengers to be offered the same option. It would be perverse if the best meal available in WT were better than the best available in WT+.

  • Kenny says:

    Sounds like BA are completely diluting their premium/ all inclusive positioning with all the recent changes. As they start to get confused about what they stand for they will lose love, market share and service as they erode internal and external clarity on what they stand for.

  • Mark says:

    Similar to the BA pilot they are only available ex AMS.

    Out of LHR it is relatively easy to self cater in the terminal (at better prices than for the enhanced meals). From some outstations a better meal may be more in demand (although the outstations with bad catering would also make bad upgraded meals).

  • David says:

    Disappointed of “Bristol”

    BA seems not to be on a slippery slope (Stu R post today) but a straight, non slalom, downhill run. Most of the past few months services and contact I have had with BA have been poor, and. very sad to experience. Next stop the losses of Tesco announced today? Customers simply taken for granted, Avios benefits pared, additional costs introduced here there and everywhere, compounded by shutting members out of their systems for weeks on end, unable to rectify IT faults.

    It is certainly not the airline it was, and by the look of it, it is just not trying to be.

  • amex? says:

    Looks extremely poor value for money, esp the breakfast

  • Rich says:

    Even more reason to eat properly before the flight…….

    Many have also been grumbling about not getting refunds on seat assignments that are not as advertised…. Ie booking exit row but it not being the exit….. So I bet it will be a struggle to get a refund if the food is not up to scratch…… This has customer service complaints all over it IMHO.

  • Lady London says:

    More ryanair-isation.

    If you want to see how it’s done, take a look at the Austrian Airlines offering they’ve fixed up with Do & Co. As soon as it was announced I resolved to book and pay for it anytime I’m flying out of Vienna without question. D & Co are pretty respectable offering, tasty, interesting and good value.

    I’ll even get a sandwich at Starbucks or Boots in preference to this. Plane Food was already my alternative when they were doing mega-slop in the lounge for breakfast. So I guess I’ll be picking up the pack there then.

  • RIcatti says:

    I simply find myself not eating on the plane, especially when in Economy. Because of that I have to carry some snacks. Want to underline that we are pushed into this.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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