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Did you delete a 2,000 or 10,000 points Christmas gift from Club Carlson?

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Did you receive an email from Club Carlson, the Radisson / Park Inn / Park Plaza loyalty scheme, on Thursday?  The headline was ‘Especially for you’.

Did you open it and read it?

If not, you have lost out on 2,000 or 10,000 Club Carlson points!

It seems that Club Carlson is giving away a Christmas gift to anyone whose Club Carlson account has seen any activity in 2014.  I received a 10,000 point gift and I have only done one stay this year – and that was a redemption.  Given that I value Club Carlson points at 0.5p, that is a £50 Christmas present.

Your gift is NOT automatic.  You need to click on the link in the email in order to claim your present.  Note that, for some odd reason, Club Carlson will not be adding the points to your account until March.

If you think you may have deleted the email by mistake, don’t worry.  Type this into your browser  www.clubcarlsonfestivethankyou.com/en/default.aspx?id=XXXXXXXXXXXXX whilst replacing the string of XXX’s with your full Club Carlson number.

I tried it on a few family accounts where there has been zero activity in 2014 and none of them qualified, but if you have managed even one stay (cash or points) I would certainly check to see if you are due anything.


How to earn Radisson Rewards points and status from UK credit cards

How to earn Radisson Rewards points and status from UK credit cards (April 2025)

Radisson Rewards does not have a dedicated UK credit card. However, you can earn Radisson Rewards points by converting Membership Rewards points earned from selected UK American Express cards.

These cards earn Membership Rewards points:

Membership Rewards points convert at 1:3 into Radisson Rewards points which is a very attractive rate.  The cards above all earn 1 Membership Rewards point per £1 spent on your card, which converts to 3 Radisson Rewards points.

Even better, holders of The Platinum Card receive free Radisson Rewards Premium status for as long as they hold the card.  It also comes with Hilton Honors Gold, Marriott Bonvoy Gold and MeliaRewards Gold status.

We reviewed American Express Platinum in detail here. You can apply here.

Got a small business?

You can get free top-tier Radisson Rewards VIP status with the new Capital on Tap Pro Visa credit card for small business. Clck here to apply.

Capital on Tap Pro Visa

10,500 points (=10,500 Avios) plus good benefits Read our full review

Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • Simon says:

    I got 2000, happy with that as I only signed up this year and have one stay!

  • Alan says:

    Sadly just 2k here – only had one redemption stay too, so don’t quite understand how they decide who gets 10k!

  • Jason says:

    When I received mine, the link did not work – Server 500 issue. Dug it out of my trash and it worked. 10,000 points too.

    • Rob says:

      Yes, they messed up. All the emails went out at the same time, they got a huge surge of clicks into their server and the site went down for a couple of hours.

  • James says:

    I got nada, despite being a gold card holder with many stays….I never got the e-mail either….I never get ANY mails from clubcarlson, even booking confirmations…

  • Martin Clarke says:

    10k mine

  • Cheshire Pete says:

    Link didn’t do anything on the day this arrived, but this post reminded me I left it in my Inbox. 10,000 for me too!

  • Frenske says:

    Mmm I got upgraded to Silver as a gift. I must have stayed at Radisson like 11 nights last year maybe a bit more. Not sure if this is better then 10.000 points, perhaps if they let me keep it for a couple of years.

  • Allison says:

    When attempted with replaced numbers, I just received an error page.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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