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Travelling on British Airways long haul with infants – the HfP guide

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Today I am running a guest article from Head for Points reader Sam on travelling with infants on British Airways.  Whilst I also have two young kids, Sam has more than me – including twins! – and is more up to speed with current practice.  He has done a great job and I’d like to thank him publicly for putting it together.

Although not a subject of universal interest to HfP readers, I would suggest that it is in everybody’s interest that passengers travelling with infants are well accommodated. I’m sure many people would like to see a policy like that of Malaysian where infants are banned from First. However, given their premium passenger demographic, BA has chosen to have a policy of accommodation rather than exclusion of infants.

As someone who travels long haul fairly regularly for both business and leisure, people often remark to me that it must be difficult having to fly at the back of the plane when you are used to travelling in business. In more recent years (especially since my 2nd & 3rd children were born on the same day 15 months ago) my response has been that, when you are used to travelling long haul with infants, any flight without them (whether in economy or business) feels like relative nirvana.

Having travelled long haul with infants using a variety of airlines in all four classes, I believe that BA do a better job than most in accommodating infants. However it is worth knowing your way around the system to ensure you get the most (or, more accurately, suffer the least bad experience) when travelling long haul with infants.

At the risk of teaching my grandmother to suck eggs, you should be aware that bassinet / carrycot seats are one of the most important considerations when travelling with infants (unless you have the resources to purchase an infant their own seat). The alternative of a baby in your lap for 12 hours is not worth thinking about.

None of the main seat review sites show you exactly which of the seats are actually allocated for bassinets, they tend to focus on helping other passengers avoid sitting near bassinet seats.

However BA’s ‘change your seat’ function in ‘Manage My Booking’ shows you exactly where the bassinet seats are (see screenshot below).  ‘Manage My Booking’ will also show you if you have been allocated a bassinet seat with your infant – the passenger designation will show ‘cot’ against the infant name.

Travelling with babies and infants on British Airways

A few points I have found out on aircraft I have flown:

On a 747 in Club World there are official bassinet positions in the double seat in the middle. There are 2 of these in the ‘high J’ (large business class cabin) configuration (14E & 20E) and one in the ‘low J’ (smaller business class cabin) configuration (20E). These seats are great if you are flying as a couple with one baby and even better if you are flying alone with a baby in an under occupied cabin (because any person allocated in a double seat next to you with a baby will probably do their best to move to a different seat if possible, leaving you with a flat bed next to you for your baby and a virtual suite in which to cocoon yourself). There is also an unofficial bassinet position upstairs (64A) but you will only be able to select this in advance if you have a Gold Exec Club card.

On an A380 in Club there are three bassinet positions. Two are with pairs of opposite facing seats upstairs and one is in a double seat in the middle on the lower deck. The opposite facing option is better for adults flying alone with one infant but couples travelling with one would be better with the double option (see above). The washrooms upstairs are huge and much better for changing children than those downstairs

On a 777 in Club World there are three bassinet positions on one row. Like in the A380 two are with pairs of opposite facing seats and one is in a double seat in the middle

In First I’ve only travelled on an A380. The bassinet position is in seat 4F. It is within the seat space so seriously reduces the bed space of the adult passenger. Also for baby changing the washrooms in First on an A380 are tiny compared to the Club World washrooms upstairs (so I mainly used those upstairs). The First bassinet position can only hold the chair type seat and not the cot. I wouldn’t bother travelling in First on a BA A380 with an infant if you can help it

On all planes in World Traveller & World Traveller Plus the bassinet positions tend to be on the bulkheads at the front of each cabin section

British Airways has quite generous baggage allowances for infants. Infants are allowed 1 bag plus a car seat plus a collapsible buggy. The car seat (if packed in a bag) can effectively be used as an extra bag and you can pack the bag out with other luggage. Infants are also permitted hand luggage on BA unlike some other airlines.

If you buy a seat for your infant you can take certain forward facing car seats on board and use these.  However I have never done this and can’t see the point for an infant on BA unless you have money to burn – the free carrycots are perfectly adequate.

British Airways has a great policy for infants that turn 2 years old between the outward and return sectors. You can pay the infant fare and you get a free seat on the return sector. My wife did this to Johannesburg with my (now) 4 year old. I wanted to do it with the twins in Club World next year but my wife wasn’t prepared to leave the 4 year old behind!

Infant bookings have not always worked for me properly with British Airways American Express 2 for 1 vouchers. However you can just book the adults online and then add the infants later via the service centre.

The infant fare will be 10% of the adult fare or 10% of the Avios + 10% of the taxes and fuel surcharge. The taxes and other fees vary depending on the route.

Obviously this article is not fully comprehensive and is based only on my experience and research. Other insights are very much welcome. For further reading it may be worthwhile referring to this article from March which refers to another more general ‘flying with infants’ post on a US site.


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Comments (54)

This article is closed to new comments. Feel free to ask your question in the HfP forums.

  • malcolm says:

    We have just booked to go to india and were automtically given 4f in first on a 777 travelling with a 10 month old and 3 year old. Sorry to anyone else who sits near us.

    And thank you to raffles for the tips for collecting the points to allow this.

  • Matthew says:

    We’ve just done three longhaul flights with our 16 month old infant and it was fine. Booked as lap infant for each sectors, two flight VS Premium and one in Cathay First class. Both VS flights we were moved to the bulkhead seats at checkin, which gave our little one loads of room to play. We also chose evening flights so he would sleep most of the journey, which he obliged. The VS crew were amazing except one, but I think the others noticed this and came to help when we needed it (like getting dinner served separately and clearing drinks promptly).

    Cathay first was brilliant. Obviously an indulgence for us and we were very conscious not to disturb other pax. We were in the 777 and chose seats 1A and 2A which are slightly separate to the other 4 seats. The most noise during the flight came from another chap in first who had a sneezing fit for about 5 mins which woke most up! In fact, they didn’t even realise a baby was in the cabin. The flight crew were great, made the bed up for him straight away, then set up my seat as table for two and my wife and I had a lovely meal, felt very spoilt. The crew constantly checked the baby too (even though we did as parents do!) but it was nice to see they cared. And when little one woke up, they couldn’t stop giving him attention, which was lovely.

    A few of my friends beforehand thought I was selfish flying in premium cabins with a baby but I think the key is try to relax, your little one will prob get upset at some point but as long as you do something about it, then people are very tolerant. Most people get more upset about a reclining seat or snoring than a baby crying for 10mins.

    My last tip would be to change the baby’s nappy when you can…if the seatbelt sign stays on for 3hrs or so, it might end up in tears!!

  • Jason says:

    Great post – any specific tips from those experienced with traveling with twin infants? I’m looking to make my first trip with 3/4 month olds this Autumn. Thanks!

    • squills says:

      Congratulations!

      [Working out the timeline lol]

    • Camille says:

      Couple of tips having flown QR F with 4 month old twins and BA F with 3 x infants (twins 18months & new born!!)…

      1. 30mins befoRe takeoff & 30 before commencing descent, put a few drops of baby Olbas oil on a tissue and let the nippers take in the vapours. This clears their tubes and minimises issues with pressure changes. So far, out of 12 take offs & landings, only once has one of our three cried and that was because BA messed up our seat assignments so we could not use the oil in time.

      2. Plan the trip meticulously….eg. Ensure you request your twins buggy is returned to you as you alight the aircraft; if flying f/j check which lounge has a kids area.

      In general, I found QR were great; BA were a mixed bag depending on the crew.

    • sam wardill says:

      As the article says, I have twins. We first took them to Harare with Ethopian via Addis when they were ~6 months in economy. That was very hard work because (despite me contacting them many times) Ethiopian didn’t allocate us the bassinet. We eventually got the bassinet by asking other passengers to move.

      We subsequently traveled in BA Club World and First (thanks to miles accumulated being a regular reader of HfP) on same route when the twins were ~13 months.

      Only tip I would give it to take a baby carrier as you may well end up pacing the aisles all night when they don’t sleep (my baby daughter was too excited to sleep). This applies to all infants not just twins. The only thing specific for twins is that you may end up sitting apart (to get two bassinets) so pack appropriately. If you are seated separately I think you can use the IFE chat to communicate on BA (however I’ve never actually done this myself).

  • paul says:

    Great post and I was with you all the way until your rated BA.

    They are not that great in my experience with kids and the consistency things that plagues them in other aspects of service is very apparent with kids also.

    Many crew are horrified to find you in F with a child and positively hyperventilate at the site of babies. Others of course, love it.

    The lounge dragons at the hallowed Concorde Room door are similarly affected by the sight of children and babies and it is all down to BA own ludicrous, and rather anti family treatment of their own staff, who are not permitted to use F with children under 12!! Its Dickensian. In turn this policy infects how many interact with paying customers.

    QF and CX do not have this policy and the difference is stark CX simply cannot do enough. I have twice been on QF and CX flights in J and F when the crew have dealt so magnificently with my young children I quite forgot I had them with me. JAL recently produced an array of small gifts, including origami figures made by the crew.

    QF on a SYD PER service some years ago moved a couple of their Gold card holders out of the bassinet seats telling them it was in their interest to let the baby sleep!!! It was and she did.

    BA do have family accounts for the exec club and 3 or 4 lots of avios rather than 1 or 2 on a trip is really useful… Most other carriers don’t have this which is a major plus for BA despite the shaky service and dated products.

    AS for other passengers….well so long as you don’t let your beloved kick the seat in front, scream, make unreasonable demands and generally behave badly…don’t worry.

    I learned very quickly that those who care don’t matter and those that matter don’t care. Its public transport and babies cry…get over it. Thats why BOSE made noise cancelling headphones!!

    • Redwood says:

      Lounge dragons… Ouch!

    • Jason says:

      I have to say I haven’t experienced anything like that in the Concorde room or on board.
      We have travelled in F, the last 3 years, and our children are 7 & 8 now.
      They cabin crew even arranged for them to meet the pilot and sit in his seat once the plane had landed, unheard of post 9/11.
      Like any service industry, customer service can be hit and miss, even in F.

      • Rob says:

        BA did that for my kids as well on a flight from DUS last month. We were sitting in Row 1 though.

      • Sam Wardill says:

        My experience of BA is that cabin crew and ground staff service is more hit and miss than many other airlines (particularly if compared to Asian airlines). However when it is good it is really really good.

  • David Barron says:

    My wife and I are travelling with BA to Toronto in September using Avios. Economy going but Club World return. Therefore a useful post as far as i’m concerned. Does anybody know the policy on baby bottles and taking formula (either powder or pre-made liquid) on plane given airport restrictions associated with liquids etc. Also will cabin crew on board be able to provide hot water etc to make up. Our son will be 8 months old when we travel. Thanks in advance.

    • Rob says:

      Boots in T5 is well stocked with the premixed cartons of Aptamil etc.

      Did they change the rules recently about taking bottles through prefilled? I can’t remember. It used to be OK as long as you tasted it.

      Heating they can do by putting hot water in a cup or similar and dunking it for 5 minutes.

  • squills says:

    Tit is best.

    Apart from that, you can generally get around the rules when you show formula.

  • MDM says:

    Malaysian First sounds fantastic to me!

  • Stuart says:

    We’ve flown three times in the last 8 months with my daughter from Gatwick, Stansted and southend and have taken milk through security in her bottle. As Raffles said you have to drink it.

    One tip for landing and take off is to have some chewy snacks and drinks handy as by chewing and drinking their ears will pop.

This article is closed to new comments. Feel free to ask your question in the HfP forums.

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