Do redspottedhanky points really expire on 31st December?

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• pazza2000 says:

  23 Dec23 December 15:20

  To confirm; if you already have a RSH account the loyalty points will be automatically transferred across as per the email addresses matching? Passed on the Wimbledon game although should have a few points accumulated across the Fantasy GP & Football games.

  • Rob says:

    23 Dec23 December 16:00

    It did with Wimbledon, yes

• Trevor says:

  23 Dec23 December 15:45

  Having redeemed my points for an e-voucher this morning, the voucher is already showing in my account, with expiry 2020. A bit confused though – is it really valid til then, or til the end of the this year as per the T&C, i.e. next week?!

  I’ll be buying the tickets before year end to be sure. Like with the points though, may try leave a few pennies over to establish true expiry.

• Clive J says:

  24 Dec24 December 06:09

  Got an e-mail about this , only have about 90 points so will transfer to RSH credit. Spent the Wimbledon points but have the F1 and football to come.

• sarah gorman says:

  29 Dec29 December 12:16

  I’ve been trying to redeem my points over the last three days but it keeps saying ‘loyalty site’ not workng? Has anyone else had this?

• Simon says:

  1 Jan1 January 10:51

  Looks like the points do expire every year as the account I left one point in is now showing as zero, the e-vouchers I redeemed with my points seem to be fine, they are still showing in the e-voucher section with an expiry date of 2020.

  • Rob says:

    1 Jan1 January 11:04

    Thanks Simon, very useful.

  • Trevor says:

    2 Jan2 January 10:33

    I can confirm that I have had exactly the same result as Simon on one account. On another account, even the 16 points I earned on 31st from a booking were credited and removed! Luckily voucher remains.

• Jonathan says:

  5 Jan5 January 14:26

  Just discovered that 200 RSH points (the total I had) have been removed from my RSH loyalty account on 2 Jan 2014. My account now shows zero points. I received no email or other warning from RSH. Poor show from RSH; they should carry them over or convert them to RSH e-vouchers automatically.

  • Trevor says:

    5 Jan5 January 14:34

    To be fair, their T&Cs do state annual expiry, you had a week’s warning via this blog, and how many other programs give you ample warning that your points are going to expire, let alone randomly convert your soon-to-be gone points into an unspecified voucher or gift card from their redemption options just to be sure you don’t lose out?

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